Sales Support

Barry Callebaut Group; Turbigo; In loco; EUR 35.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Smart working policy

Descrizione del lavoro

Barry Callebaut Group is seeking a Sales Support professional based in Turbigo, Italy, to support the Sales Director and Key Account Managers for Key Accounts. You will manage business administration and be the primary contact for various divisions to ensure responsive solutions for customer needs.

Qualifications include a bachelor's degree, fluency in Italian and English, as well as proficiency in administrative tools like SAP and Excel. The position also offers a salary between €35k - €44k annually and benefits like meal vouchers and smart working options.

Competenze

• Minimum bachelor degree, preferably in commercial engineering or applied economics.
• Italian native language and excellent knowledge of English.
• SAP user experience a plus.

Mansioni

• Support the continued growth of the Italian Key Accounts.
• Prepare documentation for customer meetings.
• Manage contracts and customer communications.

Conoscenze

Negotiation skills

Team player

Analytical mindset

Commercial capabilities

Proactive attitude

Formazione

Bachelor's degree in commercial engineering or applied economics

Strumenti

SAP

Word

Excel

Salesforce

Google Docs

Descrizione del lavoro

Job Summary

The open position is for a sales support role for the sales team Regional Account. You will support the Sales Director and Key Account Managers and be an internal point of contact for all business topics linked to the Key Accounts in Italy. You will manage our business administration and be the point of contact for different divisions (R&D, procurement, supply chain, logistics, etc.) at the customer side, striving for quick, correct and reliable responses to their needs. The role is based in Milano's office.

Key Responsibilities

• Support the continued growth of the Italian Key Accounts, contributing to the commercial success: volume, margin/mt, absolute margin, overdues%, cocoa powder sales, etc.
• Prepare for customer visits or negotiation meetings: collaborate on presentations, prepare practicalities, gather and analyse information on prices, raw materials, logistics solutions.
• Follow up on customer administration proactively: manage contracts, check balances, reach out to customers about order uncertainties.
• Strive to increase revenue and profitability through a customer‑focused approach, deep knowledge of the key accounts and Barry Callebaut, and a preference for figures.

Additional Considerations

• Willing to travel from time to time (max 5%) if required for customer meetings.

Market Context

As sales support for the Italian Key Accounts, you will handle A‑level customers with high visibility across divisions. The key accounts are a cornerstone of our business; success comes from excellent service and innovation.

Essential Experience & Knowledge

• Minimum bachelor degree, preferably in commercial engineering or applied economics.
• Italian native language and excellent knowledge of English.
• Advanced knowledge of Word and Excel required.
• SAP user experience a plus.
• Team player with analytical mindset and strong commercial attitude.
• Determined to succeed in an entrepreneurial environment.
• First experience in a commercial B2B environment and understanding of commodity markets (cocoa, sugar, dairy, nuts, fats & oils) a plus.
• Love chocolate.

Technical / Functional Competencies

• Negotiation skills.
• Administrative skills: Excel, Word, SAP, Salesforce, Google (Slides, Drive, Docs).

Interpersonal & Leadership Competencies

• Commercial capabilities: listener, strategic thinker.

Personal Style & Attitude

• Motivated.
• Hands‑on.
• Team player.
• Proactive.

Additional Comments / Selection Criteria

• No dogma on degrees or education; commercial mindset, eagerness, willingness to work prevail.
• Candidate must be able to work independently.

Offer

• Salary range: 35k - 44k Euro/Year.
• Meal voucher.
• Smart working in accordance with the Bc policy.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.

#oneBC - Diverse People, Sustainable Growth.