Sales Support

Hamburger Hafen und Logistik AG; Trieste/Trst; In loco; EUR 26.000 - 30.000; Tempo pieno

Descrizione del lavoro

HHLA Italy S.r.l. in Trieste is seeking a Sales Support to assist the Commercial and Sales team, supporting proposals, customer communications, and documentation, plus market research and presentations for meetings.

Degree in Law/Business/Languages and at least two years in Customer Service or commercial roles are required, with strong MS Office skills and fluency in Italian and English; travel (<10%) and relocation to Trieste may be required.

Competenze

• Degree in Law/Business/Languages or related.
• At least 2 years in Customer Service or commercial roles, preferably in logistics.

Mansioni

• Create commercial proposals, offers and documentation.
• Coordinate between customers and operations.
• Collect, consolidate and archive data for reporting.
• Assist in market research (opportunities and competitor analysis).
• Prepare commercial material/presentations for meetings.
• Organize visits to exhibitions, clients and events.
• Support marketing activities.
• Maintain communication with Customer Care and Operations.

Conoscenze

Multitasking

Communication

Customer service

Networking

Formazione

Degree in Law/Business/Languages

Strumenti

MS Office

Outlook

Descrizione del lavoro

Sales Support

Trieste, Via degli Alti Forni snc.

HHLA PLT Italy S.r.l.

Purpose of the job

The Sales support works in the Commercial and Sales team and reports to the Sales Specialist. The Sales Support assists Commercial and Sales Team in sales and marketing activities. The Sales Support is above all responsible for maintaining solid and positive customer relations.

Summary of responsibilities:

• Support the creation of commercial proposals, offers and documentation.
• Support the communication between customers and operation team where required.
• Collect, consolidate, and archive relevant data for reporting
• Support in market research (opportunities and competitor analysis)
• Support the preparation of commercial material/presentations for meetings
• Support in the organization of visits to exhibitions, clients and promotional events.
• Support in marketing activities
• Support the department and business unit where required.
• Ensure proper flow of communication to Customer Care and Operation teams

Supervisory Responsibilities

• N/A

Geographic Scope & Travel Requirements

• Occasional travel (<10%)

Key Performance Measures

• N/A

Education & Experience

• Degree in Law/Business/Languages or related
• Experience at least 2+ year in Customer Service or Commercial positions (preferably with experience in shipping/freight forwarding/logistics companies)

Technical Skills & Knowledge Required (specific skills and knowledge required for the position)

• Good skill of using Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook
• Ability to write Customer related information and correspondence
• Basic understanding of finance

Behavioral Competencies Required (e.g. organizational skills, ability to lead a team, etc.)

We’re looking for a social, support-oriented personality with strong communication skills that can cooperate with current and potential customers while supporting the Commercial and Sales Team. The person is professional and accurate in all tasks given and welcoming/supportive towards all customers. The person is very accurate in their spoken and written communication. Specifically:

• Able to multi-task and perform under pressure
• Professional at all times with a social nature
• Self-starter that can deliver results with minimal guidance
• Ability to network both within the Group and with external stakeholders
• Good communicator

Language Requirements

• Good Italian and English (Turkish is a plus) both written and spoken

Other Requirements

• Must be willing to travel frequently to customers in Italy and abroad
• Valid EU working permit
• Willing to relocate to Trieste at short notice.

Salary range: 26.000-30.000€

The salary range indicated represents the expected compensation for the position. The final compensation package will be determined at the end of the recruitment process, considering professional experience, skills, and overall suitability for the role.

We encourage applications from candidates belonging to protected categories under Law 68/99, including individuals with disabilities and other underrepresented groups.

As an international logistics company with its roots in Hamburg, HHLA stands for cosmopolitanism and tolerance. We are convinced of the advantages of different perspectives, experiences, and competences. Our aim is to create a working environment in which humanity, mutual respect and appreciation are the basis for the actions of all employees.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.

The company promotes hiring and compensation practices based on fairness, transparency, and the recognition of individual skills and competencies, in compliance with applicable laws and regulations.