Sales Operations Specialist (Charlotte, NC-Onsite)

CaesarStone, Ltd.; Italia; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading stone products company is seeking a Sales Operations Specialist to enhance sales infrastructure and drive operational efficiency. The ideal candidate will have experience in Salesforce administration and skills in data management, reporting, and team training. This role is crucial for ensuring a smooth CRM ecosystem for the sales team. Competitive benefits and a collaborative work environment are offered.

Competenze

• 2–4 years of experience in Sales Operations or Salesforce Admin role.
• Ability to communicate technical concepts to non-technical users.
• Organized, analytical, and detail-oriented.

Mansioni

• Serve as the Salesforce administrator for the sales team.
• Manage user setup, roles, and permissions.
• Create and maintain reports and dashboards.

Conoscenze

Salesforce administration

Creating reports and dashboards

Data management

Training and support

Analytical skills

Formazione

Salesforce Certified Administrator

Strumenti

Salesforce

CRM systems

Descrizione del lavoro

We’re hiring a Sales Operations Specialist with advanced Salesforce administration skills to support and enhance our sales infrastructure in the U.S. You will play a key role in driving operational efficiency, managing data and tools, and ensuring the sales team operates smoothly within the CRM ecosystem.

Key Responsibilities:

1. Serve as the Salesforce administrator for the sales team
2. Manage user setup, roles, and permissions
3. Create and maintain reports, dashboards, and workflows
4. Ensure CRM data integrity, accuracy, and usability
5. Train sales team members on CRM usage and best practices
6. Monitor and improve CRM usage compliance
7. Collaborate with cross-functional teams (Ops, Finance, Customer Service) to streamline workflows
8. Assist with process documentation, playbooks, and onboarding materials
9. Support eCommerce and B2B tools integration with Salesforce (if applicable)

Requirements

Qualifications:

• 2–4 years of experience in Sales Operations, Sales Support, or Salesforce Admin role
• Salesforce Certified Administrator (preferred or in progress)
• Proficient in creating reports, dashboards, validation rules, and automation workflows
• Organized, analytical, and highly detail-oriented
• Experience working with B2B sales teams, ERP systems, or logistics environments – a plus
• Ability to communicate technical concepts to non-technical users

Working conditions are normal for an office environment. Some travel may be required. Manual dexterity is required to use desktop computer and peripherals.

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Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or veteran status, in accordance with applicable laws. Employment may be contingent upon background check, drug test, or other contingencies. Caesarstone US strictly prohibits unlawful harassment and interference with job duties.

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OUR COMPANY VALUES

• People First: We treat each other with fairness and respect, provide growth opportunities, and prioritize health & safety.
• Accountability: We take ownership of our actions, business, and future.
• Innovation: We pursue fresh thinking and breakthrough ideas that create value.
• Winning Spirit: We foster enthusiasm and a ‘can-do’ attitude, striving for excellence and celebrating achievements.