Sales Operations Manager

Ajax Systems; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Zero bullshit culture

Career advancement opportunities

Dynamic, fast-paced environment

Descrizione del lavoro

Ajax Systems in Milano is seeking a Sales Operations Assistant to be the primary contact for customers, handling inquiries and supporting the Business Development function.

You will manage sales documentation, contract administration, and order history, while coordinating shipping with logistics and production teams. The role requires ERP experience and strong Excel skills, plus fluency in Ukrainian and Italian.

Competenze

• Experience handling sales-related documentation with customers.
• Proficient in ERP systems (1C, SAP, Comarch).
• Strong Excel/Google Sheets skills.

Mansioni

• Be a contact person for our customers with sales related and other inquiries, provide a high level of service
• Support the Business Development function within the organization
• Provide administrative and technical support for contract administration, customer service, and order history management
• Register and forward contracts, provide relevant information to our key stakeholders
• Manage the process of shipping goods to customers in cooperation with the logistics and production departments
• Additional administrative tasks associated with Sales Operations

Conoscenze

Customer relationship management

Languages: Ukrainian & Italian

Formazione

Bachelor's degree in economics, logistics, or administration

Strumenti

ERP systems (1C, SAP, Comarch)

Excel / Google Sheets

Descrizione del lavoro

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.

Key responsibilities:

• Be a contact person for our customers with sales related and other inquiries, provide a high level of service
• Support the Business Development function within the organization
• Provide administrative and technical support for contract administration, customer service, and order history management
• Register and forward contracts, provide relevant information to our key stakeholders
• Manage the process of shipping goods to customers in cooperation with the logistics and production departments
• Additional administrative tasks associated with Sales Operations

Requirements:

• Experience working with customers and managing sales-related documentation
• Experience working with ERP systems (1C, SAP, or Comarch ERP would be an advantage)
• Confident user of Excel / Google Sheets
• Strong knowledge of Ukrainian and Italian languages
• Bachelor's degree, preferably in economics, logistics, or administration

We offer:

• An opportunity to work in one of the most recognized and innovative security manufacturers
• An opportunity to take on new challenges, advance your career, and make a meaningful impact
• Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas
• A zero bullshit culture

Join Ajax Systems!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.