Sales Operations Italy

TN Italy; San Benedetto del Tronto; Remoto; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

An innovative company is seeking a Sales Operations Executive and Business Analyst to join their dynamic team. This role offers the opportunity to work from home with occasional travel to various Italian sites. You will support the sales and customer service teams by analyzing data, managing master data, and facilitating cross-functional collaboration. Your expertise in ERP systems and strong analytical skills will be crucial for driving efficiency and customer satisfaction. If you are proactive, detail-oriented, and fluent in English and Italian, this is the perfect opportunity to make an impact in a thriving organization.

Competenze

• Minimum 3 years experience in sales operations or customer service.
• Proficiency in ERP systems and strong analytical skills.

Mansioni

• Extract and analyze data from ERP and Excel to support sales needs.
• Collaborate with stakeholders for customer satisfaction initiatives.

Conoscenze

Sales Analysis

Data Analysis

Customer Service

Interpersonal Skills

Analytical Skills

Proficiency in Excel

Fluency in English

Fluency in Italian

Formazione

Degree in Business Administration

Strumenti

ERP Systems (LN, Sage, Baan)

SAP

Microsoft Excel

Microsoft Word

Descrizione del lavoro

Social network you want to login/join with:

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Client:

Humangest S.p.A.

Location:

Job Category:

-

EU work permit required:

Yes

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Job Reference:

0b369b414f53

Job Views:

2

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Humangest Spa is seeking a Sales Operations Executive and Business Analyst to work from a home office, with a 20% travel requirement to all three Italian sites. The role involves supporting sales and customer service teams in pre-sales, during-sales, and after-sales activities, addressing concerns collaboratively, and ensuring smooth business transactions.

Responsibilities include:

• Sales Analysis and Reporting: Extract and analyze data from ERP and Excel files to support sales and customer service needs.
• Support the management of Customer, Materials, and Pricing Master Data: Maintain accurate data to ensure efficient customer service and support operational strategies for sustainable growth.
• Commercial Support for Cross-Functional Collaboration: Collaborate with stakeholders to support growth, efficiency, and customer satisfaction initiatives, and implement regulations and policies.
• Sales Demand Planning Support: Assist in the S&OP process and participate in monthly sales demand planning meetings to ensure timely material availability.

Key Accountabilities:

• Sales Analysis and Reporting
• Management of Customer, Materials, and Pricing Master Data
• Commercial Support
• Sales Demand Planning Support

Education and Professional Experience:

• Minimum 3 years experience in sales operations or customer service.
• Familiarity with ERP systems such as LN, Sage, and Baan, as well as customer ordering systems.
• Proficiency in Excel, Word, and SAP.
• Strong analytical skills and the ability to manage operational tasks involving ERP systems.
• Excellent interpersonal and communication skills.
• Proactive, able to work independently under pressure with high accuracy.
• Fluent in English and Italian; additional European languages like French or German are a plus.
• Degree in Business Administration or equivalent experience.
• Knowledge of industrial/manufacturing business models is advantageous.