Sales Operations Analyst

Experteer Italy; Roma; Ibrido; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global financial technology leader seeks a Sales Operations Analyst in Rome, Italy. This hybrid role involves generating revenue through agent relationships and providing solutions to enhance sales processes. Candidates should possess a relevant degree and 2+ years' sales experience. Join a company recognized for its strong culture and employee support.

Servizi

Comprehensive Health Insurance

Life and Accident Insurance

Meal Vouchers

Community Service Days

Tuition Reimbursement

Transfer Fee Reimbursement

Employee Assistance Program

Employee Referral Program

Competenze

• 2+ years’ experience in a sales role, selling, and servicing customers.
• Knowledge of Money Transfer Business, preferable.
• Open to business travel.

Mansioni

• Generate revenue via phone or virtual meetings, negotiating with agents.
• Facilitate the entire sales process from initiation to follow-up.
• Develop and grow current accounts.

Conoscenze

Sales Skills

Relationship Building

Negotiation

Communication in Italian

Communication in English

Data Entry

Formazione

BA/BS degree in related field

Strumenti

SalesForce

Excel

Descrizione del lavoro

At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking:

What you will contribute:

The Sales Operations Analyst for Italy is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Sales Operations Analyst sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.

What you will do:

• Generate revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
• Sell new products and new services of MoneyGram to our agents.
• Facilitate the entire sales process from initiation of the original call until the follow up.
• Identify business opportunities and negotiate with agents.
• File documents, updates, and agent information.
• Respond effectively to agent questions.
• Develop and grow current accounts.
• Troubleshoot, track problems and navigate agents through MoneyGram support structure.
• Other duties as assigned.

What we are looking for:

Education

• BA/BS degree in related field preferred or equivalent work experience.

Experience

• 2+ years’ experience in a sales role, selling, and servicing customers.
• Knowledge of Money Transfer Business, preferable.
• An engaging, outgoing personality and passion for helping customers.
• Ability to communicate to prospects in Italian, fluent level.
• Ability to communicate in English (min. advanced level).
• Ability to meet sales goals.
• Ability to close sales.
• Ability to negotiate and engage agents.
• Ability to build relationships.
• Data entry skills / Excel / SalesForce knowledge is preferred.
• Openness for business travel.

Why Join Us?

Here are some reasons it is so easy to love your career with us!

• Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!
• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
• Meal Vouchers (issued monthly) - Save on daily expenses with meal vouchers, ensuring you always have a good meal.
• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
• Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: This position is based in Rome, Italy. While this is a hybrid flexible role it is required to reside in this country and visit the office from time to time.

About MoneyGram

MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.

The position is also open to candidates belonging to protected categories, as in accordance with Law 68/99.