Sales Operational Specialist

OTech Italia Careers- OPPO AED; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading consumer electronics company in Milan is seeking a Sales Operational Specialist to oversee channel operations. The ideal candidate must have strong communication skills, be fluent in Italian and Chinese, and possess proficiency in ERP systems and Excel. This role involves managing partner service channels, supporting budgeting, and ensuring data integrity in a dynamic environment. Please send your CV to the provided email.

Competenze

• Languages: Italian B2 or above and fluent Chinese.
• Experience with ERP systems and basic finance functions.
• STEM/quant background preferred.

Mansioni

• Build and maintain partner information channels.
• Support budgeting and target cascade.
• Lead partner expense calculation and reconciliation.
• Respond to sales teams’ data needs.
• Maintain customer profiles and business data.
• Drive cross-team projects.

Conoscenze

Italian (B2 or above)

Fluent Chinese

Proficient in Excel

Strong communication

Strumenti

ERP (e.g., SAP)

Power BI

SQL basics

Descrizione del lavoro

Overview

We are the exclusive authorized distributor of OPPO in Italy and we are looking for a detail-oriented, reliable Sales Operational Specialist with strong cross-functional communication skills to join OPPO Italy. In this role, you will manage end-to-end channel operations and support: build efficient information and service channels for partners, manage sales budgeting and expense compliance, deliver data and systems support, and coordinate internal resources to ensure steady channel growth and high-quality execution.

Key Responsibilities

• Client Service: Build and maintain partner information channels; communicate policies and product updates with accuracy and speed; handle inquiries and complaints, diagnose issues, and coordinate timely resolutions.
• Sales Budget Management: Support budgeting, target cascade, and execution tracking; provide data inputs; run budget clearing and post-mortem analysis.
• Expense Management: Lead partner expense calculation and reconciliation; work with Finance on posting and compliance checks to ensure books match reality.
• Sales Support: Respond to sales teams’ data needs; produce reports/insights to inform sales strategy; coordinate solutions to operational issues.
• Systems Management: Maintain customer profiles and business data; perform regular data cleansing for integrity and security; participate in daily ERP operations and UAT/upgrade testing.
• Cross-Functional Collaboration: Drive cross-team projects, establish communication mechanisms, and resolve collaboration conflicts and priority trade-offs.

Requirements

• Languages: Italian B2 or above for customer communications (email/phone) and fluent Chinese; comfortable in a bilingual work environment. (English is a plus.)
• Systems & Process: Familiar with ERP (e.g., SAP)—especially supply chain modules (inventory, logistics tracking) and basic finance functions; logistics fulfillment experience is a plus; basic data governance awareness.
• Data Skills: STEM/quant background preferred; proficient in Excel (VLOOKUP, Pivot Tables) and BI tools (e.g., Power BI); SQL basics are a plus.
• Soft Skills: Strong cross-functional communication and conflict-resolution abilities; high sense of ownership; able to deliver in a fast-paced environment.

Please send your CV to [e-mail], with the subject line.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Analyst, Finance, and Customer Service
• Industries: Wholesale

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