Sales Manager - Rinascente Milano

Dolce & Gabbana; Milano; In loco; EUR 40.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading luxury fashion brand is seeking a dedicated Sales Manager for their Milano location. The successful candidate will serve as a brand ambassador, enhancing customer experiences and driving sales. This position requires a proven track record in luxury retail and strong leadership skills, ensuring top-tier service and strategic sales management.

Competenze

• Minimum 5 years of relevant luxury retail experience.
• Fluency in Italian and English required; other languages a plus.

Mansioni

• Collaborate with store management to meet sales budgets.
• Drive sales through excellent service and product knowledge.
• Coach staff on sales skills and enhance performance.

Conoscenze

Fluency in Italian

Fluency in English

Knowledge of Client Ceremony

Visual Merchandising techniques

Stock management methods

CRM methods

Descrizione del lavoro

We are currently looking for aSales Manager to join our team at Rinascente (Milano). As a Sales Manager, you will be the Brand ambassador and you will make sure to provide an excellent service to every customers.

Key responsibilities

• Collaborate with store management to meet sales budgets and enhance client experiences.
• Coordinate Front of House (FoH) and Back of House (BoH) activities.
• Serve as a role model for sales staff and brand ambassador.
• If a Key Holder, prioritize client service, meet sales targets, and manage operations.
• Drive sales through excellent service and product knowledge.
• Execute tasks set by management efficiently.
• Support staff in achieving targets and enhance performance.
• Analyze KPIs and develop strategies for improvement.
• Assist with CRM activities and monitor sales trends.
• Provide feedback on sales processes and product displays.
• Coach staff on sales skills and brand knowledge.
• Oversee stock and cash operations as needed.

Requirements

• Fluency in Italian and English. Other languages are considered a plus
• Minimum 5years of relevant experience in luxury retail
• Knowledge of Client Ceremony and its implementation to increase the business
• Visual and Merchandising technique
• Stock management methods and techniques
• CRM methods and procedure

Location: Milano, Italia.