Sales Manager - Casa Brera

Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting a Sales Manager to join a team made of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan.
Reporting to the Director of Sales, the Sales Manager is part of an important team responsible for driving revenue growth and developing strategic sales plans.
The starting date is as soon as possible.

About us
Casa Brera is an unexpected gateway in the heart of Brera. Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international elegance, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance.
A Culinary hub, here flavors and sounds from different places seamlessly interlace. Odachi showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at our Italian Restaurant, Scena. The Living is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night, the rooftop's skybar transforms into an unmissable destination, with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city.

Join Casa Brera, the new place to be in Milan, where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.

The impact you'll make
As a Junior Sales Manager, you will play a crucial role in driving our property's revenue growth. Your expertise in supporting strategic sales plans and building strong client relationships will directly contribute to our success. By identifying new business opportunities, negotiating contracts, and exceeding sales targets, you will help position our property as a market leader. Your efforts will not only boost our revenue but also enhance our reputation and guest satisfaction.

What you'll do

1. Building Successful Relationships that Generate Sales Opportunities
2. Promote awareness of brand image internally and externally.
3. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
4. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
5. Perform general office duties to support Sales (e.g., filing, sending emails, typing).
6. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
7. Gather materials and assemble information packages (e.g., brochures, promotional materials). Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets).
8. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
9. Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Managing Sales Activities

1. Participates in sales calls with members of sales team to acquire new business and/or close on business.
2. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

1. Identifies new business to achieve personal and location revenue goals.
2. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
3. Closes the best opportunities for the location based on market conditions and location needs.
4. Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

What we're looking for:

1. At least two years' experience in a similar role within luxury and lifestyle hospitality brands.
2. Fluent English and Italian language mandatory, third language would be a plus.
3. Time management and decision-making skills.
4. Customer-oriented and high level of presentational abilities.
5. Positive demeanor, integrity, and dependability.
6. Bachelor's degree in hospitality would be a plus.

What we offer

1. A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
2. Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
3. World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
4. Work alongside some amazing talent- award winning, experienced hospitality professionals.
5. Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much.
6. Discounts for your friends and family.
7. 5 euros breakfast when staying at any of our European hotels.
8. Performance and Recognition programs.
9. Wellness and sustainability initiatives.

Explore our very big world
As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

You're welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.