Sales Manager

Mandarin Oriental Hotel Group Limited; Pavia; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Join a prestigious hotel as a Sales Manager in Milan. This role involves developing and executing sales strategies, managing client relationships, and leveraging your extensive network in the luxury market. With several unique benefits, including competitive salary and wellness programs, you're invited to help elevate the hotel’s sales performance.

Servizi

Learning & Development programs

Complimentary nights and attractive rates

Various health benefits and wellness programs

Meals at Employee Restaurant

Complimentary dry cleaning for business attire

Competenze

• Minimum of 5 years of experience in a 5-star hotel environment within Sales.
• High proficiency in Italian and English.
• Availability to travel abroad.

Mansioni

• Overseeing the hotel’s sales strategy.
• Meeting influential clients and ensuring follow-up on all discussed details.
• Planning and executing sales trips to key market areas.

Conoscenze

Rapport-building

Business negotiation

Customer relationship management

Organizational skills

Proficiency in computer applications

Attention to detail

Adaptability

Descrizione del lavoro

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 32 beautifully appointed suites. The hotel features a fine-dining restaurant, Seta, and a bar-bistro, Mandarin Garden + Bistrot, offering an eclectic choice of contemporary cuisine and cocktails in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings with an indoor swimming pool and six private treatment rooms. Additionally, the hotel has two versatile function rooms.

About the job

Based at Mandarin Oriental, Milan within the Sales Department, the Sales Manager is responsible for overseeing the hotel’s sales strategy. The Sales Manager reports to the Sales Director.

As a Sales Manager, you will be responsible for the following duties :

• Meeting and entertaining influential clients and ensuring follow-up on all discussed details.
• Organizing and delivering familiarization site inspection trips of the hotel to major clients.
• Working closely with key contacts and seeking new business to meet financial targets set in the annual sales plan.
• Attending local and overseas trade shows, hotel, and tourist association meetings to identify market opportunities.
• Planning and executing sales trips to key market areas and identifying new potential markets.
• Assisting in the formulation and implementation of sales & marketing strategies to maximize room revenues in the Middle Eastern market.
• Collaborating with Mandarin Oriental Hotel Group Regional Sales Offices and third-party organizations to maximize sales opportunities.
• Promoting other Mandarin Oriental properties and distributing sales leads effectively.
• Attending weekly departmental sales meetings.
• Monitoring competitors' sales activities, building relationships, and reporting at sales meetings.

As a Sales Manager, we expect from you :

• A passion for luxury experiences, excellent rapport-building skills, attention to detail, and adaptability to changing priorities.
• Proficiency in computer applications.
• Ability to work well under stress, maintaining composure and objectivity.
• Excellent organizational skills and ability to operate in a dynamic environment.
• An established network of connections.
• Strong business negotiation and customer relationship management skills.
• Availability to travel abroad.
• Minimum of 5 years of experience in a 5-star hotel environment within Sales.
• High proficiency in Italian and English.

Our commitment to you

• Learning & Development : We craft unique programs to support your growth at every career stage.
• MOstay : Enjoy complimentary nights and attractive rates on rooms when you work as hard as our colleagues do, wherever you go in the world.
• Health & Colleague Wellness : We offer various health benefits and wellness programs to support your wellbeing globally.
• Competitive salary, wages, and comprehensive benefits.
• Meals at our Employee Restaurant.
• Complimentary dry cleaning for business attire.

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