Sales Development Representative (SDR), Amazon Shipping (SWA)

Amazon Inc.; Lombardia; Hybrid; EUR 32,000 - 48,000; Full time

Job summary

Amazon Shipping in Lombardy, Italy invites applications for an entry-level Sales Development Representative to drive growth with retailers and optimize logistics usage. You will develop leads, qualify opportunities, and support the sales team to expand customer adoption of Amazon's shipping capabilities.

The role requires a Bachelor's degree, fluency in English and Italian, and comfort working in a fast-paced, scale‑up environment.

Qualifications

• Bachelor's degree required.
• Experience navigating senior-level accounts to identify opportunities.
• Proficiency with Microsoft Office.

Responsibilities

• Entry-level experience in sales development and/or technical background and interest in developing a career in sales.
• Support building leads and pipeline for the sales team by leveraging outbound prospecting and qualifying inbound opportunities, as well as supporting self-service shippers.
• Achieve all input and output goals including contacts prospected, leads qualified, customer calls completed, meetings scheduled, and opportunities created.
• Self-starter with highly developed interpersonal skills, decisive, and results-oriented with excellent written and verbal communication skills.
• Work with other sales team members to ensure opportunities are understood and next steps are clearly defined via discovery and qualification calls.
• Utilize product knowledge and internal resources to leverage technical skill sets to understand customers' needs.
• Accurately track activity and develop pipeline using a CRM (Salesforce), with the ability to leverage self-service reporting tools.
• Innovate new and creative ways to engage with new customers.

Skills

English Fluent

Italian Fluent

Strong communication

Microsoft Office

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Amazon Shipping is innovating in the Operations, Logistics and Last Mile space and is looking for a driven, high-performing Sales Development Representative to work with retailers in Italy. In this role, you will facilitate the usage of Amazon's logistics capabilities to service their customers' needs. The ideal candidate will be excited by the opportunity to scale Amazon Shipping by driving commercial growth, and will have familiarity with leading sales prospecting, lead generation and working with large customers. The ideal candidate will have experience in finding prospective accounts at the senior executive level to identify new customer opportunities, and comfortable navigating ambiguity and operating in a scale-up environment. You will have a proven track record of meeting and exceeding commercial goals.

Key job responsibilities

• Entry-level experience in sales development and/or technical background and interest in developing a career in sales
• Support building leads and pipeline for the sales team by leveraging outbound prospecting and qualifying inbound opportunities, as well as supporting self-service shippers
• Achieve all input and output goals including contacts prospected, leads qualified, customer calls completed, meetings scheduled, and opportunities created
• Self-starter with highly developed interpersonal skills, decisive, and results-oriented with excellent written and verbal communication skills
• Work with other sales team members to ensure opportunities are understood and next steps are clearly defined via discovery and qualification calls
• Utilize product knowledge and internal resources to leverage technical skill sets to understand customers' needs
• Accurately track activity and develop pipeline using a CRM (Salesforce), with the ability to leverage self-service reporting tools
• Innovate new and creative ways to engage with new customers

Basic Qualifications

• Bachelor's degree
• Experience navigating prospective accounts at senior executive level to identify new customer opportunities
• Experience with Microsoft Office products and applications
• English Fluent & Italian Fluent

Preferred Qualifications

• Sales or equivalent certification
• Experience using Salesforce
• Experience in marketing and web metrics, including deep data analysis and diverse revenue models expertise
• Experience in e-commerce, startups, advertising, or commercial
• Knowledge of end-to-end registration processes and workflows
• Experience in use of AI technologies

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.