Sales Associate, Villa D'Este

Vhernier; Cernobbio; In loco; EUR 25.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading luxury brand seeks a passionate retail professional to enhance client experiences at the Villa D'Este boutique in Cernobbio. Candidates should possess luxury retail experience, excellent interpersonal skills, and a strong result-oriented mindset. Join the team to contribute to cultivating client loyalty and delivering operational excellence.

Competenze

• Previous experience in luxury retail at a high level.
• Confident, organized, and detail-oriented.
• Solid understanding of retail environment and KPIs.

Mansioni

• Ensure a unique client experience during interactions.
• Cultivate strong client relationships and loyalty.
• Meet individual boutique targets.

Conoscenze

Client Relationship Management

Attention to Detail

Interpersonal Skills

Entrepreneurial Mindset

Fluent in English

Fluent in Italian

Descrizione del lavoro

• Ensure a unique and exceptional client experience during each client interactions, transmitting the vision and values of the Maison
• Cultivate strong client relationships and develop client loyalty
• Meet individual and boutique targets, both quantitative and qualitative, including the ones related to CRM initiatives
• Deliver excellence in operations : aftersales, VM, inventories etc

How will you experience success with us?

• Have previous experience at the highest levels of luxury in retail
• Be confident, organized, efficient, with a great attention to detail, result and action-oriented with strong entrepreneurial mindset
• Be independent and autonomous with excellent interpersonal skills
• Have a solid understanding of the retail world, including selling ceremony, KPIs, competitors
• Be fluent in English and Italian, additional language will be a plus
• Be available to work in Cernobbio, Villa D'Este boutique

What makes our group different?

Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty and solidarity
• We foster empathy, curiosity, courage, humility and integrity
• We care for the world we live in

Your journey with us :

During the interview process, you will have the opportunity to meet the HR team, the Boutique Manager and Retail Manager.

Learn more about life at Richemont and our maisons below :