Sales Associate Temporary - Boutique Torino

Hermes; Torino; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand seeks a Sales Associate in Torino to provide exceptional customer experiences. This role involves storytelling about the brand and developing long-lasting client relationships. Candidates should have a Bachelor's degree, fluency in Italian and English, and preferably experience in luxury retail. The position offers a fixed-term full-time contract with potential for growth.

Competenze

• Experience in luxury goods retail preferred.
• Previous direct sales experience is required.
• Third language is a plus.

Mansioni

• Advise customers on all product categories.
• Develop and maintain a client portfolio.
• Provide aftersales care information.

Conoscenze

Fluent in Italian

Fluent in English

Customer service orientation

Interpersonal skills

Team player mentality

Formazione

Bachelor's degree in fashion or linguistics

Strumenti

Excel

Descrizione del lavoro

GENERAL ROLE The Sales Associate is in charge of assisting clients through personalized and memorable customer Experience, with storytelling about the brand history and the product craftsmanship. He / She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.

Responsibilities

• Advise and support customers on all product categories to satisfy clients' needs and ensure the most memorable omnichannel experience;
• Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
• Support customers providing all type of information, including aftersales product care suggestions;
• Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships;
• Collect and update client data, in accordance with privacy policy and company procedures;
• Play an active role in customers' events and animations whenever needed;
• Build a solid product knowledge, keeping updated with novelties, prices and stock availabilities.

Profile / Qualifications

• Bachelor\'s degree preferably with a fashion / linguistic focus;
• Fluency in Italian and English. A third language will be considered an advantage;
• Professional background: experience in direct sales to clients, preferably in a luxury good boutique;
• Proficient with Excel / IT tools;
• Willing to work temporarily. It is a fixed-term contract with expected full-time working hours.
• Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
• Excellent interpersonal and communication skills, with a customer service orientation;
• Team player mentality to build meaningful relationships and ability to work autonomously;
• Availability, flexibility and dynamism to function in a high-pace environment;
• Determined to be part of a people centric retail project, with vocation for human values, passion and a strong aesthetic sense.