Sales Associate Temporary - Boutique Padova

HERMES; Padova; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury goods retailer in Padova, Italy is hiring a Sales Associate to enhance the customer experience. The ideal candidate will assist clients with personalized service, utilizing storytelling about the brand. Requirements include a Bachelor's degree, fluency in Italian and English, and experience in direct sales. This fixed-term contract position demands excellent communication skills and a customer-focused approach.

Competenze

• Experience in direct sales, preferably in luxury retail.
• Excellent communication and customer service skills.
• Determined to participate in a people-centric retail project.

Mansioni

• Advise customers on all product categories for a memorable experience.
• Build and maintain client relationships to foster loyalty.
• Provide information and aftersales support to customers.

Conoscenze

Fluency in Italian

Fluency in English

Proficient with Excel

Interpersonal skills

Formazione

Bachelor’s degree in fashion/linguistics

Strumenti

IT tools

Descrizione del lavoro

Overview

The Sales Associate is in charge of assisting clients through personalized and memorable customer experience, with storytelling about the brand history and the product craftsmanship. They provide the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.

Responsibilities

• Advise and support customers on all product categories to satisfy clients’ needs and ensure the most memorable omnichannel experience.
• Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services.
• Support customers by providing all types of information, including aftersales product care suggestions.
• Develop and maintain a customer portfolio through proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships.
• Collect and update client data, in accordance with privacy policy and company procedures.
• Play an active role in customers’ events and animations whenever needed.
• Build solid product knowledge, keeping updated with novelties, prices and stock availabilities.

Profile / Qualifications

• Bachelor’s degree preferably with a fashion/linguistic focus.
• Fluency in Italian and English. A third language will be considered an advantage.
• Professional background: experience in direct sales to clients, preferably in a luxury good boutique.
• Proficient with Excel / IT tools.
• Willing to work temporarily. It is a fixed-term contract with expected full-time working hours.
• Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
• Excellent interpersonal and communication skills, with a customer service orientation.
• Team player mentality to build meaningful relationships and ability to work autonomously.
• Availability, flexibility and dynamism to function in a high-pace environment.
• Determined to be part of a people centric retail project, for which a vocation for human values, passion and a strong aesthetic sense is required.