Sales Associate PT 30h - Milano Flagship Store

Michael Kors; Milano; In loco; EUR 26.000 - 35.000; Tempo pieno

Descrizione del lavoro

Michael Kors in Milano is seeking enthusiastic Sales Associates to join a fast-paced fashion environment. You will act as a Jet Set Ambassador, delivering exceptional customer experiences, leveraging clienteling tools, and collaborating with management on selling strategies and product knowledge.

The role emphasizes teamwork, strong communication, and a proactive approach to store performance in a luxury retail setting.

Competenze

• Experience in fast-paced retail environments.
• Excellent communication and customer service.
• Ability to work as part of a team and adapt to store needs.

Mansioni

• Work as part of a Jet Set Team, providing support for colleagues across the store.
• Take accountability for personal performance as a Jet Set Ambassador.
• Ensure image and grooming standards align with Jet Set policy.
• Collaborate with management on sales strategies, product knowledge, and brand standards.
• Role model company behaviors and use the behavior toolkit effectively.
• Lead by example to deliver exceptional customer experiences and drive loyalty.

Conoscenze

Customer service

Sales-driven

Communication skills

Tech proficient

Descrizione del lavoro

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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Passionate for fashion and a fast paced Jet Set environment, our Sales Associates are Jet Set Ambassador, representing the vision of Michael, Our Ambassadors are empowered to deliver an elevated customer experience with exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.

Department: Retail

Major Responsibilities include but are not limited to:

People

• Work as part of a Jet Set Team, providing support for colleagues across the store
• Take accountability for personal self evaluation and performance as a Jet Set Ambassador
• Ensure image and grooming standards are aligned with our Jet Set policy
• Collaborate with management team on sales strategies, product knowledge, brand standards and selling service
• Practice and role model the company behaviors, ensuring effective use of the behavior tool kit

Service

• Lead by example as a Jet Set Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat business.
• Maintain client communication through the use of all available clienteling apps and tools
• Proactively manage client database to increase sales
• Maintain floor presence and lead by example
• Build and maintain good communication with the management teams to drive store performance

Sales

• Meet and exceed sales goals holding self accountable for results
• Use the Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence
• Understand business results and opportunities to drive sales

Operations

• Ensure loss prevention and H&S guidelines are properly followed
• Ensure VM standards are executed following all guidelineshe importance of leveraging technology for inventory management, sales analysis, and customer engagement.

Job Requirements:

• Excitement and enthusiasm to work in fast paced retail environment
• Capability and desire to collaborate and inspire all fellow team players working together to achieve results
• Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience
• Fluent English preferable with strong communication skills

We are an Equal Opportunity Employer M/D/F/V

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The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

26,000.00 - 35,000.00 EUR