Sales Associate - Milan (f / m / x)

BREITLING; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Join a leading luxury watch brand as a Brand Ambassador in Milan. You will deliver exceptional client experiences, utilize your sales skills, and be part of a motivated team. This role offers the chance to thrive in an innovative and inclusive environment, contributing to the brand's mission of redefining luxury watchmaking.

Competenze

• At least 3 years of experience in sales.
• Fluent in Italian and English; knowledge of Russian, Chinese, or Arabic is a plus.
• Detail-oriented and culturally adept.

Mansioni

• Build and retain a loyal customer base through superior customer service.
• Maintain boutique standards and cleanliness.
• Capture meaningful customer data for future opportunities.

Conoscenze

Sales techniques

Customer service

Data collection

Multitasking

Listening

Descrizione del lavoro

Join the Breitling Squad

Stand apart with watches unapologetically dedicated to authentic adventures, in the air, at sea, or on land. We are currently looking for a Brand Ambassador to deliver a first-class client experience in a dynamic environment. You will be an integral part of a highly motivated team, unleashing your sales skills to surpass individual and team targets.

Main Responsibilities

1. Build and retain a loyal customer base through superior customer service and experience.
2. Maintain boutique standards, focusing on cleanliness and an appealing appearance.
3. Capture meaningful customer data to create professional relationships and personalize future opportunities.
4. Attend ad-hoc client and company events.
5. Extend product knowledge through proactive research and participate in trainings.
6. Proactively follow industry news, technology, and key market competitors.
7. Assist the Boutique Management in upholding health and safety standards.
8. Help the Boutique Manager with CRM data analysis and reporting.
9. Respond to and resolve customer concerns professionally and empathetically.
10. Maintain the organization of back-of-house stock storage.

Your Profile

• At least 3 years of experience in sales.
• Fluent in Italian and English; knowledge of Russian, Chinese, or Arabic is a plus.
• Detail-oriented, accurate, and culturally adept.
• Strong data collection and reporting skills.
• Courteous and service-oriented demeanor.
• Excellent listening and multitasking abilities.
• Proficient in sales techniques to meet diverse customer needs.
• Committed to providing impeccable after-sales service.

Our Values and Culture

We foster an entrepreneurial, results-driven, innovative, and inclusive environment. We value aesthetics and encourage an explorer's mindset, ethical collaboration, and a passion for excellence.

Why Work With Us?

This is a fantastic opportunity to join the Breitling Squad and its inspiring journey. We prioritize talent development, innovation, and operational efficiency. Our mission is to redefine Swiss watchmaking with casual, inclusive, and sustainable luxury that reflects the aspirations of today's consumers. We are action-oriented, pioneering, and committed to creating an environment where everyone can thrive professionally. We believe in equality, accessibility, and shared success.