Sales Associate (f / m / d) – Part time

Patagonia; Plasencia; In loco; EUR 20.000 - 25.000; Tempo pieno

Descrizione del lavoro

A leading outdoor apparel company is seeking passionate individuals to enhance customer experiences while supporting environmental initiatives. As a key team member in Milan, you will assist customers, engage in outdoor sports advocacy, and contribute to a positive store atmosphere. If you have a love for nature and retail, this role offers an opportunity to impact the community positively.

Competenze

• Demonstrated service experience.
• Inclusive mindset and enthusiasm for learning.
• Ability to handle ambiguity and solve problems creatively.

Mansioni

• Welcome and assist customers, ensuring their needs are met.
• Perform daily store operations like cash handling and merchandising.
• Engage in environmental activism and community events.

Conoscenze

Customer service

Teamwork

Environmental advocacy

Problem-solving

Fluency in Italian

Fluency in English

Descrizione del lavoro

Shipping Information: Free Delivery On Orders Over £90

Patagonia is an outdoor apparel company founded in 1973. At a time when all life on earth is under threat of extinction, we aim to use the resources we have—our business, our investments, our voice, and our imagination—to influence changes needed to protect our planet. A registered B Corporation and founding member of 1% for the Planet, Patagonia is recognized internationally for its commitment to product quality and environmental activism, contributing over $145 million in grants and in-kind donations to thousands of grassroots environmental groups around the world.

Your role :

We are in business to save our home planet. You’ll help us achieve this by creating an amazing experience for our customers and making a positive impact in the community. Using the store as a vehicle for change, you will act as a brand advocate inside and outside of the store. Our stores support local environmental groups through donations, volunteers, advocacy, and events that provide a platform to share and engage in activism, and you will be part of this effort.

Main Tasks :

• Welcome, assist, and engage customers by providing a positive experience for everyone who comes in—ensuring that their needs are understood and met.
• Determine and meet the specific needs of each customer with kindness and creativity, treating everyone with respect and professionalism.
• Share your knowledge of core sports and products, along with your passion for the environment, to support grassroots environmental groups and engage our customers.
• Contribute to a team responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism.
• Perform daily store operations such as checking and replenishing stock, operating the cash register, opening and closing it, and merchandising the store during downtimes (folding, hanging, steaming, stocking, etc.).

What we’re looking for :

• An inclusive mindset.
• An interest in saving our home planet and making a positive impact through your work.
• A colleague with demonstrated service experience who thrives in a team-based atmosphere.
• Enthusiasm and interest in learning about our products, values, and history. Passion about the environment and caring for others.
• A colleague who handles ambiguity well, learns quickly, demonstrates sound judgment, and solves problems creatively.
• Accuracy with money handling and register use.
• Language skills: fluent in Italian and English.

It’s a plus if you also have :

• Experience working in retail and/or outdoor industries.
• If you participate in and appreciate our core sports (climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, trail running), it will be a plus.

Other important details :

This position is based in Milan, Italy.

Our stores are designed to be hubs for our communities, where we inspire, educate, and engage with environmental and social defenders and those who love wild places and outdoor sports. We support local groups with grants, donations, volunteers, advocacy, and events.

You will join a passionate team working to protect the wild places around us and change the retail industry for the better, while having fun together.

Please ensure your CV and cover letter are in English.

Disclaimer for recruitment agencies :

Thanks for your interest in supporting us for this role, but we don’t accept unsolicited CVs from recruitment agencies.

J-18808-Ljbffr