Sales Associate (f / m / d) – Part time

Patagonia; Napoli; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Patagonia seeks a passionate store employee in Milan, Italy, committed to providing excellent customer service while advocating for environmental causes. You will engage with customers and support local groups through advocacy, events, and creating a positive shopping experience. An inclusive mindset and an interest in sustainability are key in this role.

Competenze

• Demonstrated service experience in a team-based atmosphere.
• Fluency in Italian and English.

Mansioni

• Welcome and engage customers, ensuring their needs are met.
• Perform daily store operations, including cash handling and merchandising.
• Support grassroots environmental groups and create customer engagement.

Conoscenze

Customer Service

Communication

Problem Solving

Descrizione del lavoro

Shipping Information: Free Delivery On Orders Over £90

Patagonia is an outdoor apparel company founded in 1973. At a time when all life on earth is under threat of extinction, we aim to use the resources we have—our business, our investments, our voice and our imagination—to influence changes needed to protect our planet. A registered B Corporation and founding member of 1% for the Planet, Patagonia is recognised internationally for its commitment to product quality and environmental activism, contributing over $145 million in grants and in-kind donations to thousands of grassroots environmental groups around the world.

Your role :

We are in business to save our home planet. You’ll be helping us achieve this by creating an amazing experience for our customers and making a positive impact in the community, using the store as a vehicle for change and acting as a brand advocate inside and outside of the store. Our stores support local environmental groups with donations, volunteers, advocacy, and events that provide a platform to share and engage in activism, and you will be a part of it.

Main Tasks :

• Welcome, assist, and engage customers by providing a positive experience for everyone who comes in—ensuring that the customer’s needs are understood and met.
• Determine and meet the specific needs of each customer with kindness and creativity, making sure every person is treated with equal respect and professionalism.
• Share your knowledge of core sports and products and your passion for the environment to support grassroots environmental groups and create engagement with our customers.
• Contribute to a team responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism.
• Perform daily store operations: checking and replenishing stock, operating the cash register, opening and closing it, merchandising during downtimes (folding, hanging, steaming, stocking), etc.

What we’re looking for :

• An inclusive mindset.
• An interest in saving our home planet and making a positive impact through your work.
• Demonstrated service experience, thriving in a team-based atmosphere.
• Enthusiasm and interest in learning about our products, values, and history. Passion about the environment and caring for others.
• Ability to handle ambiguity, learn quickly, demonstrate sound judgment, and solve problems creatively.
• Accuracy with money handling and register use.
• Language skills: fluent in Italian and English.

It’s a plus if you also have :

• Experience in retail and/or outdoor industry.
• Participation in and appreciation of core sports (climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, trail running).

Other important details :

This position is based in Milan, Italy.

Our stores are designed to be hubs for our communities, inspiring, educating, and engaging with environmental and social defenders and those who love wild places and outdoor sports. We support local groups with grants, donations, volunteers, advocacy, and events.

You will join a passionate team working to protect the wild places around us and to improve the retail industry, all while having fun together.

Please ensure your CV and cover letter are in English.

Disclaimer for recruitment agencies :

Thanks for your interest in supporting us for this role, but we don’t accept unsolicited CVs from recruitment agencies.