Sales Associate CDD Milano Luxury brand Fixed term contract Milan, IT Communication Design Educ[...]

Dweet.; Milano; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

A renowned retail brand in Milan is seeking a passionate Sales Associate to deliver exceptional customer service and maximize sales. You will engage with customers, provide personalized experiences, and collaborate with your team to ensure an inclusive store culture. The ideal candidate has retail experience, fluency in Italian and English, and a passion for fashion and design.

Competenze

• Previous retail experience is required.
• Excellent communication and interpersonal skills.
• Fluent in Italian and English, proficiency in a third language is a plus.

Mansioni

• Provide exceptional customer service and foster strong client relationships.
• Maximize sales opportunities and achieve sales targets.
• Ensure accurate processing of sales transactions.

Conoscenze

Client engagement

Sales techniques

Communication skills

Interpersonal skills

Problem solving

Descrizione del lavoro

Sales Associate CDD Milano Overview

As a Sales Associate, you will play a crucial role in delivering exceptional customer service and creating memorable in-store experiences. You will engage with the boutique team, bringing enthusiasm and energy to inspire and connect with customers. Your main focus will be maximizing sales opportunities and participating in daily shop activities to foster a welcoming atmosphere for visitors.

Key Responsibilities Client-Centric & Store Administration Activities

• Provide a warm and professional greeting for every customer.
• Assist clients in product selection, offering personalized advice and immersive experiences while sharing insights about the collections.
• Foster strong client relationships through outstanding service and diligent follow-ups.
• Expand the clientele base through engagement and high-quality service.
• Achieve and exceed sales targets.
• Stay informed on product details, collections, and industry trends.
• Ensure accurate and efficient processing of sales transactions for a seamless checkout experience.
• Promptly and courteously handle customer inquiries and resolve issues.
• Proactively follow up on client inquiries, including after-sales requests.
• Maintain visual merchandising standards to enhance the store's presentation and cleanliness.
• Participate in inventory management and organizing stock.
• Support in-store events and promotional activities.
• Provide management with feedback on customer preferences and sales performance.
• Ensure compliance with company policies and procedures.
• Monitor product and store environment security.
• Adhere to company dress code and grooming standards to reflect the brand's image.

Team Collaboration

Collaborate with team members to ensure a cohesive, efficient work environment, promoting a positive, supportive, and inclusive store culture.

Participate in regular team meetings and training sessions.

Assist in training new team members as required.

Take initiative in learning about best sellers, new arrivals, product knowledge, and all category information.

Qualifications

Previous retail experience is required.

Excellent communication and interpersonal skills.

Strong ability to engage, connect, and build relationships with clients.

Fluent in Italian and English, proficiency in a third language is a plus.

Passion for fashion, art, and design, with a good sense of style.

Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Flexible availability, including weekends and holidays.

Join Us

Become part of a dedicated team passionate about creativity and innovation through fashion, art, and design.

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