Sales Associate (Categoria Protetta - Legge 68/99) - Boutique Bologna

TN Italy; Bologna; In loco; EUR 20.000 - 30.000; Part-time

Descrizione del lavoro

An established industry player is seeking a passionate Sales Associate to enhance customer experiences in a retail environment. This role involves supporting customers, managing stock, and building long-lasting relationships. The ideal candidate will have a strong customer service orientation, excellent communication skills, and a flair for aesthetics. If you're looking to thrive in a dynamic setting and contribute to a people-centric retail project, this opportunity is perfect for you.

Competenze

• At least one year of experience in retail or luxury goods.
• Fluency in Italian and English is required.

Mansioni

• Support customers with information and aftersales care.
• Develop a customer portfolio to foster loyalty.
• Organize stock and maintain tidiness.

Conoscenze

Customer Service

Interpersonal Skills

Communication Skills

Teamwork

Fluency in Italian

Fluency in English

Strumenti

Excel

IT Tools

Descrizione del lavoro

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Job Reference:

83274be44795

Job Views:

1

Posted:

06.05.2025

Expiry Date:

20.06.2025

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Job Description:

GENERAL ROLE

The Sales Associate contributes to the business of the store and to the quality of service to customers by ensuring an optimal management of the store’s daily sales activities to support selling teams. He/She provides the most memorable customer experience to develop sales and build long-lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.

MAIN RESPONSIBILITIES

• Support customers by providing all types of information, including aftersales product care suggestions;
• Develop and maintain a customer portfolio through proper client discovery and a bespoke experience to foster loyalty and establish long-term relationships;
• Collect and update client data, in accordance with privacy policy and company procedures;
• Receive and process all incoming products, including returns;
• Label and sort items by category;
• Organize all stock spaces, ensuring tidiness and efficiency to optimize flows and facilitate the Sales Team;
• Replenish products in every area, maintaining an organized environment.

PROFILE

• At least one year of experience in a similar job or store environment, preferably in Retail / Luxury Goods companies;
• Fluency in Italian and English;
• Proficiency with Excel and IT tools;
• Willing to work part-time;

Hermès seeks positive and passionate individuals who meet the following requirements:

• Excellent interpersonal and communication skills, with a customer service orientation;
• Team player mentality to build meaningful relationships and ability to work autonomously;
• Availability, flexibility, and dynamism to operate in a high-paced environment;
• Vocation for human values, passion, and a strong aesthetic sense, committed to a people-centric retail project.

The research is addressed exclusively to individuals belonging to the legally protected status according to Law 68/99 art.1.