Sales Associate

Vhernier Group; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading luxury retail group seeks passionate individuals to enhance client experiences in Milan. Ideal candidates will thrive in high-end environments, utilizing their strong interpersonal skills and retail expertise to foster client relationships and achieve boutique targets.

Competenze

• Experience in luxury retail, hospitality or events required.
• Strong organizational skills and entrepreneurial mindset essential.
• Fluency in English and Italian preferred.

Mansioni

• Deliver exceptional client experience during interactions.
• Meet boutique targets for both CRM and sales.
• Ensure excellence in operational processes.

Conoscenze

Client relationship management

Attention to detail

Interpersonal skills

Result-oriented

Understanding of retail KPIs

Fluency in English

Fluency in Italian

Descrizione del lavoro

• Ensure a unique and exceptional client experience during each client interactions, transmitting the vision and values of the Maison
• Cultivate strong client relationships and develop client loyalty
• Meet individual and boutique targets, both quantitative and qualitative, including the ones related to CRM initiatives
• Deliver excellence in operations : aftersales, VM, inventories etc

How will you experience success with us?

• Have previous experience at the highest levels of luxury in retail, hospitality or events
• Be confident, organized, efficient, with a great attention to detail, result and action-oriented with strong entrepreneurial mindset
• Be a supportive team player with excellent interpersonal skills
• Have a solid understanding of the retail world, including selling ceremony, KPIs, competitors
• Be fluent in English and Italian, additional language will be a plus

What makes our group different?

Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty and solidarity
• We foster empathy, curiosity, courage, humility and integrity
• We care for the world we live in

Your Journey With Us

During the interview process, you will have the opportunity to meet the HR team, the Boutique Manager and Retail Manager.

Learn more about life at Richemont and our maisons below :