Sales Assistant Milan Malpensa

Christian Dior Couture; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading luxury fashion house is seeking a Sales Assistant for their Boutique in Milan Malpensa. The role involves providing exceptional customer service, managing client relationships, and contributing to sales growth. Ideal candidates will possess strong communication and selling skills, along with a positive attitude and a passion for luxury retail.

Competenze

• Experience in luxury retail is an asset.
• Positive and kind attitude.
• Committed, flexible, and willing to learn.

Mansioni

• Provide excellent customer care and service quality.
• Manage client relationships in the Boutique.
• Contribute to brand sales growth in the store.

Conoscenze

Knowledge of selling techniques

English is mandatory

Soft & Interpersonal skills

Team-working attitude

Strong communication skills

Strumenti

Office 365

Descrizione del lavoro

Position

Sales Assistant to join our amazing team at Christian Dior Couture in our new Boutique in Milan Malpensa.

About Christian Dior Couture

House of Dreams, House of Talents

• Whatever you do — for work or pleasure — do it with passion! Live with passion!”
• Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, he revolutionized fashion and aimed to make women feel more beautiful. His vision continues to inspire, with Dior’s savoir-faire and excellence transmitted through our people.

• The Little Dictionary of Fashion

Rich in exceptional heritage, with a community of more than 7,000 talents, our House embodies Christian Dior’s “House of Talents” today. With a presence in more than 40 countries, we transmit our savoir-faire, audacity and excellence through the passion and creativity of our people. Our Maison is a sustainable destination to Grow, Dare & Succeed. Join us and shape your future in a Joyful, Sincere & Generous environment where we blossom & deliver Excellence with determination, courage & Optimism.

Job responsibilities

We are looking for a

• Sales Assistant to join our team at Christian Dior Couture in our new Boutique in Milan Malpensa.
• As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the Ambassador of the Maison Christian Dior and you can make every customer feel welcomed and cherished on an exclusive level.
• Reporting to the Store Manager, the Senior Sales Assistant’s responsibility is to contribute to the brand sales growth in the store, represent the brand values and provide guidelines for outstanding customer service.
• Manage the relationship with clients in the Boutique, with the objective of selling products and presenting the Brand Image, giving effective information regarding products and events.
• Be a mentor for new joiners, providing training and coaching actions, collaborating with the boutique managerial team to ensure proper Dior induction for all team members.
• Build customer loyalty through CRM actions: contact/information retrieval, follow-up activities, organize events, and propose ideas.
• Ensure a welcoming, client-focused environment, offering best-in-class service in person, over the phone and through e-communication. Problem-solve with the team to ensure each client issue is resolved in the benefit of the business and the client.

Profile

What you can bring

• Requirements
• Knowledge of selling techniques.
• English is mandatory (other languages are a plus).
• Office 365 and other basic knowledge of digital software.
• Soft & Interpersonal skills
• Ambition to grow in luxury retail and take upon different challenges and new responsibilities
• Positive and kind attitude
• Team-working attitude
• Committed, flexible and willing to learn
• Strong drive for business results with a passion for creativity, fashion and the Maison.
• Working by objectives and time management skills in a fast-paced environment.
• Strong communication skills, empathy, and agile mindset. Ability to develop lasting relationships with people through strong communication

Additional

Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. This history reflects the brand’s enduring legacy in fashion.