Sales Assistant - Fiumicino

To provide consistent and exceptional standard of customer service in the store.

The Role:

1. To maximize sales for the store;
2. To develop enduring relationships with clients;
3. To provide product, promotion, and pricing information by clarifying customer request;
4. To approach customers and offer them advice and support on product to persuade them to buy;
5. To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;
6. To understand and be able to advise customers on smart professional dress and appearance;
7. To resolve order and inventory problems by investigating data and history;
8. To handle returns of merchandise;
9. To maintain a clean and orderly environment in the store at the highest standard;
10. To support the team on the general operations of the “Piquadro” store;
11. To arrange merchandise on shelves according to popularity and other criteria;
12. To operate cash registers and close daily revenues;
13. To maintain customer database by inputting customer profile and updates;
14. To go the “extra mile” to meet targets.

The Candidate:

1. Fluency in English (written & spoken) is strongly desired and Chinese appreciated;
2. Retail or service industry experience;
3. Great customer service and people skills;
4. Ability to communicate and inspire customers & store colleagues;
5. Good standard of numeracy and problem solving;