Sales Assistant - Chinese Speaker

FURLA; Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A global luxury fashion brand in Milano is seeking a skilled Retail Sales Assistant to provide exceptional customer service and maximize sales. Responsibilities include managing sales transactions, maintaining stock, and ensuring high merchandising standards. Candidates must have at least 3 years of retail experience and fluency in Chinese. This role offers a dynamic work environment in a prestigious setting.

Competenze

• Proven experience in retail sales.
• Minimum of 3 years retail experience.
• Good standing and professional reputation.
• Organized and detail-oriented.
• Ability to work in a fast-paced environment.
• Flexible and adaptable.
• Excellent written and verbal communication skills.
• Passion for the industry and brand.

Mansioni

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding visual merchandising standards.
• Keep the sales corner fully stocked.
• Identify and understand customers’ needs and preferences.
• Recommend and display items that meet customer needs.
• Greet and welcome customers.
• Manage point-of-sale transactions.
• Assist with receiving new shipments.
• Stay updated with product information.
• Describe product features and benefits accurately.
• Adhere to company policies and procedures.
• Must be a Chinese speaker.

Conoscenze

Customer service skills

Sales techniques

Visual merchandising

Communication skills

Adaptability

Descrizione del lavoro

Founded in 1927 in Bologna, Italy, Furla is a major player in the worldwide leather goods market, renowned for its strictly Made-in-Italy creativity.

The company is present in 100 countries, with over 400 single-brand shops located on prestigious international shopping streets. Our distribution network includes over a thousand official points of sale and expanding channels such as travel retail and e-commerce. We are seeking a Retail Sales Assistant to assist customers in identifying and purchasing products. Responsibilities include selling, restocking, and merchandising, with the goal of providing high-quality customer service and driving company growth through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding visual merchandising standards
• Keep the sales corner fully stocked
• Identify and understand customers’ needs and preferences
• Recommend and display items that meet customer needs
• Greet and welcome customers
• Manage point-of-sale transactions
• Assist with receiving new shipments
• Stay updated with product information
• Describe product features and benefits accurately
• Adhere to company policies and procedures
• Must be a Chinese speaker

Qualifications

• Proven experience in retail sales
• Minimum of 3 years retail experience
• Good standing and professional reputation
• Organized and detail-oriented
• Ability to work in a fast-paced environment
• Flexible and adaptable
• Excellent written and verbal communication skills
• Passion for the industry and brand