Sales Assistant 30 hrs (m/f/x)

Carhartt Work in Progress; Toscana; On-site; EUR 22,000 - 28,000; Full time

Job summary

Carhartt Work in Progress Italy is looking for a store colleague in Toscana to deliver exceptional customer service and bring the brand stories to life in-store. You will help drive sales, uphold store standards, and grow product knowledge while engaging with customers in a friendly, team-oriented environment.

The role emphasizes customer satisfaction, loyalty, and a positive store presence, with Italian fluency as a key requirement and English as a plus.

Qualifications

• Customer service experience is preferred.
• Retail experience is preferred.
• Strong communication and people skills.
• Fluency in Italian; English is advantageous.

Responsibilities

• Provide excellent customer service and adapt brand stories to the retail setting.
• Ensure optimum sales levels are met.
• Follow all operational store policies and procedures.
• Maintain store appearance and embrace the Carhartt store look.
• Develop product knowledge and understanding of the business.
• Establish consumer loyalty and satisfaction.
• Have fun selling our product while engaging with customers.

Skills

Customer service

Retail experience

People skills

Italian fluency

English helpful

Job description

Your ResponsibilitiesProvide excellent customer service and adapt brand stories to the retail settingEnsure optimum sales levels are metEnsure that all operational store policies and procedures are followedTake pride in store appearance and embrace the Carhartt store lookTo develop your product knowledge and understanding of the businessEstablish consumer loyalty and satisfactionHave fun selling our product whilst engaging with our valued customersYour ProfileCustomer service and/or retail experience preferredDedicated, team-oriented and flexibleExcellent communication and 'people' skillsConfidence, drive and enthusiasmFluent Italian, English is advantageous