Sales Assistant 30 hrs (m/f/x)

WIP Italy Retail; Firenze; On-site; EUR 18,000 - 24,000; Full time

Job summary

Carhartt WIP store in Florence is seeking a customer-oriented associate to deliver exceptional service and actively contribute to engaging brand storytelling on the shop floor. You will help maintain a visually appealing space and support sales targets while upholding store policies.

Fluency in Italian is essential and English is a plus. This role emphasizes teamwork, enthusiasm, and a proactive approach to customer interactions and product knowledge development.

Qualifications

• Customer service and/or retail experience preferred.
• Dedicated, team-oriented and flexible.
• Excellent communication and 'people' skills.
• Confidence, drive and enthusiasm.
• Fluent Italian, English is advantageous.

Responsibilities

• Provide excellent customer service and adapt brand stories to the retail setting
• Ensure optimum sales levels are met
• Ensure that all operational store policies and procedures are followed
• Take pride in store appearance and embrace the Carhartt store look
• To develop your product knowledge and understanding of the business
• Establish consumer loyalty and satisfaction
• Have fun selling our product whilst engaging with our valued customers

Skills

Customer service

Retail experience

Communication skills

People skills

Team orientation

Italian language

Job description

Your Responsibilities

• Provide excellent customer service and adapt brand stories to the retail setting
• Ensure optimum sales levels are met
• Ensure that all operational store policies and procedures are followed
• Take pride in store appearance and embrace the Carhartt store look
• To develop your product knowledge and understanding of the business
• Establish consumer loyalty and satisfaction
• Have fun selling our product whilst engaging with our valued customers

Your Profile

• Customer service and/or retail experience preferred
• Dedicated, team-oriented and flexible
• Excellent communication and 'people' skills
• Confidence, drive and enthusiasm
• Fluent Italian, English is advantageous

Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals. Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.