Sales Assistant

Acqua di Parma; Toscana; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A luxury fragrance company in Tuscany seeks a Boutique Team member to enhance customer relationships and drive sales. Candidates should have experience in the luxury industry, a passion for fragrances, and fluency in English. Responsibilities include providing exceptional service, achieving sales targets, and ensuring brand standards. Join a creative environment that fosters growth and autonomy.

Competenze

• Previous experience in the luxury industry.
• Ability to drive results and handle customer relationships.
• Fluent in English; knowledge of additional languages is a plus.

Mansioni

• Reach sales targets across all categories.
• Provide unique service and shopping experience.
• Build customer relationships and loyalty.
• Monitor stock levels and support the stock team.

Conoscenze

Customer-oriented attitude

Entrepreneurial spirit

Positive attitude

Sales expertise

Fluency in English

Descrizione del lavoro

Rooted in authentic Italian heritage, we believe in making life’s simplest moments truly exceptional.

Our Maison’s story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity.

Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It’s a place to refine your craft in a creative environment and to shape your own path with autonomy and care.

Acqua di Parma, where timeless craft meets vibrant spirit.

MISSION & RESPONSIBILITIES

As part of the Boutique Team, the key responsibilities are :

• Be actively involved to reach the sales targets on all categories
• Cultivate a relationship with customers through an active presence on the shop floor and by providing a unique service and shopping experience in line with the brand philosophy, the corporate image, and communication and CRM guidelines
• Master selling skills to satisfy customer needs
• Act as brand Ambassador to build relationships with new customers and VIP clientele
• Ensure a high level of standards in Merchandising and Brand image according to corporate guidelines
• Respect Retail Operations procedures and the guidelines provided by HQ
• Use the main IT applications and systems, constantly updating any new tools made available by the company with reference to the Salesforce CRM system
• Develop a unique customer experience and irreproachable service, build customer loyalty and develop the customer base
• Monitor stock levels and cooperate with the stock team providing support.

REQUIREMENTS

• Previous experience in the luxury industry with a customer-oriented attitude
• Entrepreneurial spirit with the ability to drive results
• Positive Attitude, fragrance passionate and team oriented
• Ability to listen and advise, have a taste for challenges and sales
• Fluent in English, additional languages are a plus.

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