Sales Associate Opportunity
Join the team. Drive Sales. Be the Most You!
At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!
Responsibilities
- Own the Sales Game: Crush sales goals by delivering exceptional customer experiences, upselling must-have accessories, and promoting current promotions to increase revenue.
- Piercing Excellence: Complete comprehensive training to become a trusted piercing expert. Conduct piercings, educate on aftercare, maintain a sterile environment, and address customer questions and concerns throughout the process.
- Keep It Fresh: Maintain an attractive store with well-organized displays, inventory, and layout that make shopping enjoyable and easy.
- Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and fostering a positive, energetic environment that customers and coworkers appreciate.
- Brand Representation: Promote Claire's products and services. Stay updated on the latest fashion and social media trends to assist customers in finding their style. Use your knowledge to recommend products and enhance sales.
- Store Operations: Assist with store functions such as processing deliveries, executing visual merchandising, and supporting promotional activities that highlight Claire's offerings.
- Create Shareable Moments: Encourage customers to share their new accessories and piercings on social media, turning their Claire’s experience into a viral moment.
About You
- Sales-Driven Energy: You enjoy making sales, achieving goals, and converting browsers into buyers.
- Social & Digital Savvy: You are aware of trending topics and viral content, and know how to incorporate these into creating a great customer experience.
- Customer-First Mindset: You understand people and enjoy helping them feel confident and empowered.
- Motivated and Organized: You are self-driven, eager to learn, and always looking to improve.
Job Requirements
- Ability to conduct piercings with patience and empathy, especially with young or anxious customers.
- Proficiency in operating a Point of Sale (POS) system.
- Physical ability to stand for shifts and lift/maneuver weights between 11-35kg (25-75lbs).
- Capability to bend, stoop, reach, and climb ladders or step stools for merchandise placement and customer assistance.
- Strong verbal and written communication skills.
- Good math skills and reading comprehension.
- A passion for fashion and awareness of current trends.
- Ability to create styled looks using store products during shifts.
Perks and Benefits
- Epic Employee Discount: Access the latest accessories at a significant discount.
- Career Growth Opportunities: Clear pathways for promotion and development.
- Fun, Dynamic Environment: Work in an inclusive, lively, and supportive setting where your personality can shine.
Candidate Journey
After applying, expect an update within 5 days. If selected, you'll be invited for a face-to-face interview at one of our stores to showcase your customer service skills, teamwork, and passion for self-expression. This is also an opportunity for us to get to know you better.
Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applications from all backgrounds, including those with disabilities, and will provide accommodations upon request throughout the recruitment process. Please inform us of any needs you may have.