Sales Assistant

Van Cleef & Arpels; Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Una Maison di gioielleria di lusso cerca un Sales Assistant a Milano. Responsabile delle vendite e dell'esperienza cliente, il candidato ideale avrà esperienza nella vendita di gioielli e forti capacità comunicative. Sono richieste competenze in clienteling e capacità di mantenere il negozio esteticamente gradevole. Un'opportunità unica in un ambiente stimolante e creativo.

Servizi

Sviluppo professionale

Team di esperti appassionati

Competenze

• Esperienza precedente nella vendita di gioielli o prodotti di lusso.
• Capacità di gestire più attività contemporaneamente.
• Ottima padronanza dell'italiano e dell'inglese; preferibile conoscenza di arabo, cinese o russo.

Mansioni

• Massimizzare le vendite dei pezzi unici e bellissimi.
• Assicurarsi che ogni cliente riceva un'esperienza eccezionale.
• Implementare politiche e procedure dell'azienda.

Conoscenze

esperienza nella vendita di gioielli di alta gamma

competenza nel clienteling

ottime capacità comunicative

attenzione ai dettagli

Descrizione del lavoro

Overview

Codice di riferimento : 89507

Sales Assistant – Milano, 25, IT- Permanent

WHO ARE WE?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment!

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.

At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

Profile

• Do you match this profile?
• Do you have a previous experience in selling fine jewellery or high-end luxury product?
• Do you have a strong understanding of clienteling?
• Do you have excellent communication skills and experience of working towards KPIs?
• Do you have a strong attention to detail with the ability to handle multiple tasks simultaneously?
• Do you have the ability to establish and maintain effective relationships with customers and gain their trust and respect?

What do we expect from you?

As a front-line representative of our high jewellery Maison, you will be responsible for maximizing the sales of all our unique and beautiful pieces.

You will also be accountable for ensuring each client receives an exceptional experience in line with our Van Cleef & Arpels values.

You will achieve present sales objectives and targets, developing network and clientele.

You will attend social functions within the community to generate new clientele; invite current and prospective clients to in-store events.

You will set up window displays and in-store displays each morning; assure displays are broken down each evening and products are stored in the safe nightly.

You will provide excellent customer service. Follow up on after sales service / follow repair process from start to finish.

You will implement policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.

You will educate clients on VCA quality standards and product line.

You will maintain the aesthetic quality of the store

You speak Italian and English fluently, knowledge of Arabic, Chinese or Russian is preferred.

More than a job, it’s an experience!

By joining the Maison, you are joining a team in which professional development is one of our main focuses.

The recruitment process

• You will meet with the HR team at Richemont, our Team Leaders and our Client Director.
• BloomWithVca