Sales Assistant

SANTONI; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury fashion retailer in Milan is seeking a full-time Sales Assistant to provide exceptional customer service and drive sales. The ideal candidate will have 4-5 years of experience in luxury goods, be fluent in English, and work well in a team. Responsibilities include advising clients on fashion trends and maintaining product displays in line with brand standards.

Competenze

• 4 / 5 years of luxury goods experience.
• Fluent knowledge of English; Russian is a plus.
• Proven ability to drive and exceed sales results.
• Maintain an existing client portfolio.
• Excellent written and verbal communication skills.

Mansioni

• Provide exceptional customer service and knowledge of products.
• Drive and exceed individual KPI goals.
• Advise clients on fashion and luxury market trends.
• Contribute to visual standards of product displays.
• Maintain organized stock and understock.
• Adhere to brand image standards.

Conoscenze

Customer service excellence

Knowledge of fashion trends

Team collaboration

Visual merchandising

Communication skills

Strumenti

Excel

POS systems

Descrizione del lavoro

Overview

Tradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since 1975 we are Builders of beauty\", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing tradition.The secret of success lies in the value of Santoni of people engaged with us and who share our passion and our ethics. Intelligence, imagination and intuition guide our strategic choices. Taste, Generosity and Grit are the hallmarks of DNA Santoni.

Sales Assistant Full Time

Responsibilities

• Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Brand history and heritage in accordance with the Brand selling guidelines
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products.
• Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment
• Contribute to upholding the visual display of all products in accordance with Brand visual standards.
• Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room.
• Adhere to Brand Image standards and guidelines.

Working hours

40h

Qualifications

• 4 / 5 Years of Luxury Goods experience;
• Fluent knowledge of English. Russian language will be considered a plus;
• Proven ability to drive and exceed individual and store result;
• Maintain an existing client portfolio;
• Computer proficient in Basic Excel and POS systems; Excellent communication skills, both written and verbal;

Place to work

Milano