Sales Applications Chemist II

Waters; Sesto San Giovanni; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is looking for a Sales Application Chemist to join their dynamic team in Milan. In this exciting role, you will provide on-site pre-sales support, conduct product demonstrations, and deliver customer training on innovative analytical solutions. Your expertise in liquid chromatography and mass spectrometry will be pivotal in optimizing applications and solving technical challenges. This position offers the chance to work collaboratively with cross-functional teams, contributing to the strategic execution of customer engagements. If you are passionate about science and enjoy engaging with customers, this opportunity is perfect for you!

Competenze

• Master's or PhD in Analytical Chemistry or Biochemistry required.
• Experience in liquid chromatography and mass spectrometry essential.

Mansioni

• Drive product demonstrations and provide technical support to customers.
• Collaborate with customers for application optimization and troubleshooting.

Conoscenze

Liquid Chromatography

Mass Spectrometry

Method Development

Project Management

Communication Skills

Problem-Solving Skills

Teamwork

Formazione

Master degree or PhD in Analytical Chemistry

PhD in Biochemistry

Strumenti

Empower

Masslynx

Waters_connect

Salesforce

Microsoft Office (Word, Excel, PowerPoint)

Descrizione del lavoro

Overview

Waters are seeking a Sales Application Chemist to join the team in Milan!

As a member of the Support and Application Specialist Group of Southern Europe Region, the primary responsibilities will be the on-site pre-sales support, perform demonstrations, sample analysis and presentations of our technological solutions to customers as part of their purchasing process, and deliver customer trainings and post-sales application support.

Responsibilities

1. Drive product demonstrations to customers by providing information on correct use, product features, functionality, application of instruments and software, and standard processes. This task will mainly cover UPLC chromatographic systems coupled with different optical detections or quadrupole and time-of-flight mass spectrometers.
2. Application optimization: Collaborate with customers and internal teams to customize applications and methodologies. This includes troubleshooting, method development, and data interpretation.
3. Customer trainings on hardware, software and applications, at customer sites or at Waters demolab.
4. Technical Presentations: Deliver presentations to showcase the capabilities and benefits of solutions for various applications. Effectively communicate complex scientific concepts to diverse audiences.
5. Foster Collaboration: Work collaboratively with internal teams, including marketing, sales and service, to support the strategic execution of the entire demonstration and training process.
6. Scientific Support: Stay informed of the latest scientific publications, methodologies and regulatory requirements. Act as a trusted expert. Provide scientific support and advice to internal teams and customers and identify opportunities for improvement.
7. As this role reports to the Southern Europe region instrument sales team, particular attention will be paid to understanding the business challenges and how to contribute to achieving the subsidiary's objectives.
8. The activity is shared between the applications laboratory located in Milan and customer visits to prepare tests, set up applications or train new users on our analytical and software solutions.
9. This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.
10. A clean driving license and a valid passport will be required.

Qualifications

1. Education: Master degree or PhD : Engineer/PhD in analytical chemistry or biochemistry
2. Experience: Experience in a laboratory, with hands-on in liquid chromatography and mass spectrometry
3. Very good expertise of separation technologies (Liquid Chromatography), tandem and TOF mass spectrometry, and the coupling of these techniques.
4. Experience in method development.
5. Experience in project management and customer contacts.
6. Exposure within relevant field/industry (Food & Environment, Pharma and Biopharma, Chemical materials…)
7. Knowledge: Empower, Masslynx or Waters_connect software.
8. Excellent command of English - Another European language: a plus (preference for Spanish or French)
9. Knowledge of Outlook, Practice of a CRM (ideally Sales Force)
10. Mastery of the Office Pack in the Windows environment: Word, Excel, Powerpoint
11. Competencies: Ability to work independently, manage multiple initiatives simultaneously and meet deadlines
12. Excellent problem-solving skills and ability to troubleshoot technical issues and provide guidance on product usage and optimization
13. Persuasive communication and presentation skills
14. Excellent interpersonal skills
15. Ability to integrate into a team and work as a team
16. Sense of personal initiative
17. Ability to work effectively under pressure
18. Commercial motivation and ability to work according to quarterly and annual objectives.
19. Excellent verbal and written communication skills in local language and English. Knowledge of other European languages would be an advantage, preferably French or Spanish.

We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of teams reflecting the communities they serve.

We can make reasonable adjustments to our interview process according to your needs.

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.