Sales Applications Chemist II

Waters Corporation; Sesto San Giovanni; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is looking for a Sales Application Chemist to join their team in Milan. In this role, you will provide on-site pre-sales support, conduct product demonstrations, and deliver customer training on advanced analytical solutions. You will collaborate with internal teams to customize applications and methodologies, ensuring optimal use of cutting-edge technologies. This position offers a unique opportunity to work with diverse clients across various sectors, including pharmaceuticals and environmental sciences. If you're passionate about scientific innovation and enjoy engaging with customers, this role is perfect for you!

Competenze

• Master's degree or PhD in analytical chemistry or biochemistry required.
• Experience in laboratory settings with chromatography and mass spectrometry.

Mansioni

• Provide pre-sales support through demonstrations and customer training.
• Collaborate with customers to optimize applications and troubleshoot issues.

Conoscenze

Liquid Chromatography

Mass Spectrometry

Method Development

Project Management

Problem Solving

Communication Skills

Formazione

Master's degree in Analytical Chemistry

PhD in Biochemistry

Strumenti

Empower

Masslynx

Waters_connect

Salesforce

Microsoft Office Suite

Descrizione del lavoro

Overview

Waters are seeking a Sales Application Chemist to join the team in Milan!

As a member of the Support and Application Specialist Group of Southern Europe Region, the primary responsibilities will be the on-site pre-sales support, perform demonstrations, sample analysis and presentations of our technological solutions to customers as part of their purchasing process, and deliver customer trainings and post-sales application support.

Responsibilities

1. Drive product demonstrations to customers by providing information on correct use, product features, functionality, application of instruments and software, and standard processes. This task will mainly cover UPLC chromatographic systems coupled with different optical detections or quadrupole and time-of-flight mass spectrometers.
2. Application optimization: Collaborate with customers and internal teams to customize applications and methodologies. This includes troubleshooting, method development, and data interpretation.
3. Customer trainings on hardware, software and applications, at customer sites or at Waters demolab.
4. Technical Presentations: Deliver presentations to showcase the capabilities and benefits of solutions for various applications. Effectively communicate complex scientific concepts to diverse audiences.
5. Foster Collaboration: Work collaboratively with internal teams, including marketing, sales and service, to support the strategic execution of the entire demonstration and training process.
6. Scientific Support: Stay informed of the latest scientific publications, methodologies and regulatory requirements. Act as a trusted expert. Provide scientific support and advice to internal teams and customers and identify opportunities for improvement.
7. As this role reports to the Southern Europe region instrument sales team, particular attention will be paid to understanding the business challenges and how to contribute to achieving the subsidiary's objectives.
8. The activity is shared between the applications laboratory located in Milan and customer visits to prepare tests, set up applications or train new users on our analytical and software solutions.
9. This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.
10. A clean driving license and a valid passport will be required.

Qualifications

Education: Master degree or PhD : Engineer/PhD in analytical chemistry or biochemistry

Experience:

1. Experience in a laboratory, with hands-on in liquid chromatography and mass spectrometry
2. Very good expertise of separation technologies (Liquid Chromatography), tandem and TOF mass spectrometry, and the coupling of these techniques.
3. Experience in method development.
4. Experience in project management and customer contacts.
5. Exposure within relevant field/industry (Food & Environment, Pharma and Biopharma, Chemical materials…)

Knowledge:

1. Empower, Masslynx or Waters_connect software.
2. Excellent command of English - Another European language: a plus (preference for Spanish or French)
3. Knowledge of Outlook, Practice of a CRM (ideally Sales Force)
4. Mastery of the Office Pack in the Windows environment: Word, Excel, Powerpoint

Competencies:

1. Ability to work independently, manage multiple initiatives simultaneously and meet deadlines
2. Excellent problem-solving skills and ability to troubleshoot technical issues and provide guidance on product usage and optimization
3. Persuasive communication and presentation skills
4. Excellent interpersonal skills
5. Ability to integrate into a team and work as a team
6. Sense of personal initiative
7. Ability to work effectively under pressure
8. Commercial motivation and ability to work according to quarterly and annual objectives.
9. Excellent verbal and written communication skills in local language and English. Knowledge of other European languages would be an advantage, preferably French or Spanish.

We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of teams reflecting the communities they serve.

We can make reasonable adjustments to our interview process according to your needs.

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.