Sales and Back Office Administrator

Bulgari; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

Bulgari is seeking a Sales Administrator for their Milano store to support the sales team through effective management of back office and administrative tasks. The role focuses on enhancing customer experience, handling inventory, and ensuring operational efficiency in a luxury retail environment.

Competenze

• Strong knowledge of back office operations in retail.
• Proficiency in CRM tools is advantageous.
• Prior experience in customer service is preferable.

Mansioni

• Manage back office operations and inventory.
• Assist with data entry and invoice reconciliation.
• Coordinate after-sales services and communicate with suppliers.

Conoscenze

Knowledge of store procedures and processes

CRM techniques and tools

Customer orientation

Flexibility

Integrity and trust

Descrizione del lavoro

Sales Administrator - Bulgari Milano Store

The Sales Administrator will be responsible for supporting the store's sales team by managing back office, inventory, and administrative activities to help achieve store targets.

Main Responsibilities

• Handle back office operations, inventory management, and support activities.
• Assist with data entry into software systems, product receiving, and invoice reconciliation.
• Manage after-sales services, including coordinating repairs, liaising with repair centers, and tracking repair statuses.
• Coordinate with IT/system suppliers for hardware/software issues.
• Communicate with suppliers regarding store maintenance issues.
• Support sales staff throughout the sales process, from customer greeting to payment and packaging.

Technical Skills & Competencies

• Knowledge of store procedures and processes
• CRM techniques and tools
• Customer orientation
• Flexibility
• Integrity and trust

Job Number: BULG06844

Country/Region: Italy

City: Milan

Contract Type: Temporary