Sales Administration Specialist

CHANEL; Firenze; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading luxury brand is seeking a professional to manage cash operations and ensure compliance in their boutique. This role involves supporting payment services, coordinating with accounting, and enhancing the client experience through effective cash management. Ideal candidates will have experience in finance and a strong attention to detail.

Competenze

• Experience in cash operations or financial roles preferred.
• Strong attention to detail and compliance knowledge.
• Ability to manage multiple tasks under pressure.

Mansioni

• Completing bank transfer operations and managing cash register payments.
• Ensuring cashing compliance and preparing financial reports.
• Assisting with cash register procedures and payment topics.

Conoscenze

Cash management

Compliance

Client support

Descrizione del lavoro

In a demanding and constantly evolving environment, we contribute to the smooth running of cash operations and protect CHANEL by ensuring compliance with cash flow procedures.

KEY PARTNERS: Boutique operations, accounting team.

IN THIS ROLE, WE ARE ENERGIZED BY:

Contributing to the client experience by supporting payment services:

1. Completing bank transfer operations
2. Supporting boutique activities by managing cash register payments
3. Sending payment links to clients
4. Verifying transfer receipt and allocation to boutiques, then notifying the Fashion Advisor
5. Ensuring payment and reservation conformity
6. Investigating non-related transfers for correct allocation and informing accounting
7. Assisting Fashion Advisors with complex cash register procedures and payment topics as needed
8. Managing MRM call sorting and resolving all payment/cash register requests

Protecting CHANEL by ensuring cashing compliance:

• Coordinating with internal accounting on relevant topics
• Checking and archiving cash register documents requiring special authorization (returns, self-certification, sales policies, export sales, gifts, etc.)
• Compiling daily accounting figures
• Preparing daily and monthly reports for headquarters
• Managing petty cash: tracking expenses, justifying them, and submitting to accounting
• Ensuring cash register closures
• Participating in calls, meetings, training on cash desk, payment, and fiscal system topics, and sharing updates with store teams

Supporting material availability for smooth cash operations:

• Reassorting cash desk materials daily as needed

HOW WE CREATE AN IMPACT:

We contribute to CHANEL's financial health by ensuring cashing compliance and enhance client engagement by facilitating complex cash operations and supporting the sales team.