Sales Account Director - The Gritti Palace Hotel, Venice

The Gritti Palace, a Luxury Collection Hotel, Venice; Venezia; In loco; EUR 40.000 - 65.000; Tempo pieno

Descrizione del lavoro

O Gritti Palace, um hotel de luxo em Veneza, procura um Sales Account Director. Esta função envolve gestão de contas de luxo, desenvolvimento de estratégias de conta e construção de relacionamentos com compradores. O candidato ideal terá formação relevante e experiência em gestão de contas, além de fluência em múltiplas línguas, incluindo Italiano e Inglês.

Servizi

Progressão de carreira dentro da rede global da Marriott

Oportunidades de aprendizagem online e presenciais

Descontos em estadias em hotéis, itens da loja e F&B

Gestão motivada e colegas engajados

Participação em atividades de caridade e eventos comunitários

Serviços de cantina

Competenze

• 2 anos de experiência em gestão de contas ou 4 anos de experiência com formação relevante.
• Direito legal para trabalhar na Itália.
• Experiência em gestão total de contas desejável.

Mansioni

• Gerir e apoiar contas direcionadas, focando no segmento de luxo dos EUA.
• Construir e manter relacionamentos com compradores-chave.
• Desenvolver estratégias de conta para maximizar oportunidades de negócios.

Conoscenze

Fluência em Italiano

Fluência em Inglês

Fluência em Francês

Gestão de contas

Conhecimento do mercado dos EUA

Formazione

Licenciatura em Administração de Empresas

Licenciatura em Marketing

Licenciatura em Gestão de Hotelaria e Restaurantes

Descrizione del lavoro

Sales Account Director - The Gritti Palace Hotel, Venice

Descrição da Função
The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is recruiting for a Sales Account Director. The successful candidate will report to the Director of Sales and join a team of passionate professionals.

This position offers an opportunity to work in a setting of exceptional art and elegance, blending history and culture with Venetian style. The Gritti is renowned for passionate service, exquisite cuisine, and a wellness haven. It is a key venue for international events like the Biennale, Carnival, and Venice Film Festival.

What We Offer

• Career progression within Marriott's global network of 9,000 hotels
• Online, on-the-job, and classroom learning opportunities
• Discounts on hotel stays, gift shop items, and F&B
• Motivated management and engaging colleagues
• Community involvement through charity events, wellbeing activities, and voluntary work via the TakeCare program
• Canteen services

Responsible for managing and supporting targeted accounts, focusing on the US luxury transient segment. Builds and maintains relationships with key buyers, applying strategic account management principles to meet market share goals. Develops partnerships to penetrate and grow market share, leveraging Marriott's products and services. Aims to increase preference, loyalty, and profitability within assigned accounts, contributing to the overall sales team success by driving revenue and value creation. Executes account strategies to maximize business opportunities.

Candidate Profile

• 2-year degree in Business Administration, Marketing, Hotel & Restaurant Management, or related field plus 3 years of relevant experience; or a 4-year degree plus 2 years of experience
• Legal right to work in Italy
• Fluency in Italian, English, and preferably French
• Experience in total account management
• Preferably familiar with the US market

Core Activities

The Account Director supports the Hotel’s sales vision by executing transactional sales excellence, developing and implementing account strategies, retaining and growing revenue, and exploring new business opportunities. Responsibilities include qualifying potential accounts, articulating financial benefits, analyzing customer data, negotiating, maintaining accurate account information, and supporting sales initiatives.

Ensures service standards are met, promotes customer satisfaction, and enhances loyalty through personalized service and value-added offerings. Monitors market trends, identifies opportunities, and acts as a customer advocate. Participates in market activities and collaborates with other departments to support regional sales efforts.

Additional Responsibilities

• Performs other duties as needed to meet business objectives

Marriott International is committed to equal opportunity employment, valuing diverse backgrounds and fostering an inclusive environment. Our portfolio, including The Luxury Collection, offers authentic experiences that celebrate local culture and heritage. Join us to do your best work, belong to a global team, and grow professionally.

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