SAINT LAURENT Client Advisor

TN Italy; Reggello; In loco; EUR 25.000 - 45.000; Tempo pieno

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Ein etabliertes Unternehmen im Modebereich sucht einen Client Advisor, der leidenschaftlich daran interessiert ist, unvergessliche Erlebnisse für Kunden zu schaffen. In dieser Rolle sind Sie verantwortlich für die Bereitstellung eines herausragenden Kundenservices und die Unterstützung des Verkaufsteams, während Sie die Unternehmenswerte und -standards aufrechterhalten. Sie werden die Möglichkeit haben, Ihre Kreativität und Ihr Modebewusstsein einzubringen, um personalisierte Looks für Kunden zu kreieren. Wenn Sie eine dynamische Umgebung schätzen und ein echtes Interesse an Mode haben, ist dies die perfekte Gelegenheit für Sie.

Competenze

• Erfahrung im Kundenservice, idealerweise im Mode- oder Luxusbereich.
• Exzellente Kommunikationsfähigkeiten in Englisch und der Landessprache.

Mansioni

• Bereitstellung eines herausragenden Kundenservice und Unterstützung des Verkaufsteams.
• Aufbau und Pflege starker Kundenbeziehungen zur Steigerung des Umsatzes.

Conoscenze

Kundenservice

Kommunikationsfähigkeiten

Modebewusstsein

Multitasking

Problemlösungsfähigkeiten

Strumenti

CRM-Software

Point-of-Sale-System

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Join us as a Client Advisor and actively contribute to store sales and key performance indicators.

Deliver a unique, memorable, sophisticated, and lasting experience to all external and internal clients. Support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSIONS & RESPONSIBILITIES

1. Provide outstanding client and after-sale service to all visitors and clients.
2. Show passion in connecting and reconnecting with clients, prioritizing their needs and anticipating future requests.
3. Cultivate a strong client portfolio to ensure proactive and expanding business.
4. Drive performance to surpass individual sales and KPI goals through a business mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless silhouettes for clients, demonstrating passion for fashion culture.
6. Build genuine and transparent relationships with clients.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize all available tools effectively to maximize business opportunities.
9. Support front and back-of-house teams, fostering team spirit and achievement.
10. Adhere to all company policies and operational procedures.

PROFILE

• Experience in providing high-quality service focused on client expectations, preferably in fashion & accessories retail, customer service, or luxury hospitality.
• Personal taste and passion for fashion; ability to create personalized looks.
• Natural business mindset and entrepreneurial spirit.
• Open-minded with a preference for a company that values audacity and authenticity.
• Strong team spirit to achieve common goals.
• Comfortable with tools and applications; quick to learn new technologies.
• Motivated to work in a fast-paced environment, capable of multitasking and prioritizing.
• Proactive, enthusiastic, with a problem-solving attitude.
• Excellent communication skills in English and the local language.
• Embrace change as an opportunity for growth and development.

Saint Laurent is committed to building a diverse workforce. We believe diversity enriches the workplace and fosters our ability to adapt to a changing world. We welcome applications from all qualified candidates.

Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying. All applications should be made via the 'Apply now' button.