Runner

Mandarin Oriental Hotel Group Limited; Milano; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A luxurious hotel in Milan is seeking a Runner to enhance guest satisfaction within the Mandarin Garden team. The role emphasizes speed and accuracy in service, communication with kitchen staff, and readiness before service. Ideal candidates possess excellent communication skills and must be fluent in both Italian and English, ensuring an exceptional dining experience for guests.

Servizi

Competitive salary and comprehensive benefits package

Meals available at our Employee Restaurant

Complimentary Dry Cleaning for Employee Uniforms

Learning & Development programs

MOstay program for hotel stays internationally

Competenze

• Self-motivated person with great communication skills.
• Willing to offer professional and impeccable service.
• Passionate about providing exceptional guest experiences.

Mansioni

• Transport dishes from the kitchen to the tables ensuring speed and accuracy.
• Ensure constant communication with kitchen and dining room colleagues.
• Prepare dining areas before service begins.

Conoscenze

Great communication skills

Fluent in Italian

Fluent in English

Descrizione del lavoro

Mandarin Oriental, Milan is looking for a Runner to join our Mandarin Garden team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 32 beautifully appointed suites. The hotel features a fine-dining restaurant, Seta and a bar-bistro, Mandarin Garden + Bistrot where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms. In addition, the hotel has two versatile function rooms.

About the job

Based at the Mandarin Oriental, Milan within the Mandarin Garden Department in Milan, the Runner is responsible to delight and satisfy our guests. We are dedicated to making a difference every day and continually improve to ensure we are the best. The Runner reports to the Director of Mandarin Garden.

Responsibilities:

• Is responsible for transporting dishes from the kitchen to the tables ensuring speed and accuracy of service.
• Must also ensure constant communication with the kitchen and colleagues in the dining room to ensure smooth and seamless service.
• He or she must also ensure that everything is in order before service begins, from the cutlery on the table to the cleanliness of the Mandarin Garden areas.
• An outgoing and passionate resource is required, enthusiastic about interfacing with the guest and willing to offer impeccable and sincere service with a smile and the right spirit of hospitality.

Requirements:

• The ideal candidate is a self-motivated person with great communication skills, fluent in Italian and English.
• He or she is a person willing to offer professional and impeccable service, ensuring that the guest's experience at the Mandarin Oriental is exceptional.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Competitive Salary, wages, and a comprehensive benefits package
• Meals available at our Employee Restaurant
• Complimentary Dry Cleaning for Employee Uniforms

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