Retail Vendor Manager (Italian Speaker) - Relocation to Bratislava

Amazon EU SARL (Italy Branch) - D68; Palermo; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global leader in e-commerce seeks a Vendor Manager to support Italian-speaking partners in expanding their businesses. This role involves analyzing market trends, optimizing vendor performance, and fostering long-term relationships, all while contributing to exceptional customer experiences. Benefits include comprehensive mentoring and career development opportunities.

Servizi

Comprehensive benefits package

Access to global learning library

Extensive onboarding program

Language course sponsorship

Career growth opportunities

Flexible work hours

Wellness programs

Competenze

• Fluent English and Italian at minimum C1 level required.
• Commitment to respectful engagement and continuous self-development.
• Ability to balance business priorities with human impacts.

Mansioni

• Build and maintain relationships with vendors across Italy.
• Analyze sales data and market trends to identify opportunities.
• Lead negotiations with vendors on commercial terms.

Conoscenze

Active listening

Relationship building

Presentation skills

Data analysis

Creative solution-finding

Formazione

Bachelor's degree

Descrizione del lavoro

This position requires relocation to Bratislava. Remote work / hybrid is not possible. Amazon will provide relocation support for the successful candidate.

Are you passionate about building relationships and driving growth in e-commerce? As a Vendor Manager, you'll collaborate with Italian-speaking partners across Europe, helping them expand their business while delivering exceptional customer experiences. You'll use your analytical and relationship-building skills to identify opportunities, solve complex challenges, and contribute to the success of both vendors and customers in the Italian market.

You'll provide strategic guidance and education to help optimize their performance through consultancy, process improvements and self-service solutions.

This hands-on role is an opportunity to become an expert in your field, while developing meaningful long-term relationships with your business partners. You'll also partner cross-functionally to streamline systems, automate workflows and drive innovation benefiting both our customers and vendors.

We offer a comprehensive benefits package to support you personally and professionally :

• We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth.
• We provide access to a global learning library (self-learning, instruct-led classroom, virtual webinars) and a dedicated mentorship program to continuously learn and develop new skills.
• We provide an extensive onboarding program and continuous learning sessions, from retail knowledge to business and negotiation skills, to set Account Managers for success.
• We offer the opportunity to practice and improve language skills with the possibility of language course sponsorship, based on the business needs.
• We are a 'promote from within' company and firmly believe in career development and progression. 50% of our opportunities are filled by internal candidates and 70% of internal transfers from our team join international teams outside Slovakia.
• Career growth opportunities within the department include Category Manager, Program Manager, Project Manager, Team Manager, Business Analyst
• We work Mon - Fri and offer flexible hours allowing you to come earlier or finish later; helping to improve the work-life balance.
• We work with multinational cross-functional teams providing international experience and opportunity to travel to other Amazon EU locations
• We hold ~25 sporting and social events that all employees can get involved in; from movie nights and online quizzes to hiking day trips and summer celebrations.
• We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners.
• We promote Sustainability in the community with site and community events toward our global Climate pledge.
• We are committed to an equitable and supportive culture where all identities can thrive. Our inclusive benefits aim to nourish the whole person so you can bring your authentic self to fulfilling work. Base pay for this position starts from EUR 1850 gross per month and salary totals depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development

Key job responsibilities

As a Retail Vendor Manager Italian speaker you will :

• Build and maintain relationships with vendors across Italy, supporting their growth and success on our marketplace while ensuring compliance with our policies and standards.
• Analyze sales data and market trends to identify opportunities for business growth, providing actionable insights to vendors to help optimize their performance.
• Lead negotiations with vendors on commercial terms, promotional activities, and inventory management to drive mutual business success.
• Develop and implement category-specific initiatives to expand vendor selection and improve the customer shopping experience.
• Create and deliver business reviews that highlight growth opportunities, market insights, and areas for improvement to vendors in Italian.

This list combines common responsibilities from the various listings while adhering to the style guidelines, focusing on active verbs and clear, direct language. It avoids clichés and emphasizes collaborative relationships over competitive aspects.

A day in the life

You'll start your day reviewing vendor performance metrics and identifying opportunities for growth. Throughout the day, you'll communicate with Italian-speaking vendors to optimize their product listings, resolve operational challenges, and develop business relationships. You'll collaborate with cross-functional teams to implement process improvements and participate in regular business reviews. Between managing vendor accounts, you might join team meetings to share insights, contribute to special projects, or mentor newer team members. Your role combines analytical thinking with relationship building to drive marketplace success.

About the team

You'll join a collaborative team of vendor management professionals who work together to build and maintain relationships with our selling partners across Europe. Your colleagues bring diverse perspectives and experiences to the table, creating an environment where you can learn and grow. You'll collaborate daily with fellow vendor managers, support specialists, and account managers, sharing insights and best practices while supporting each other to achieve common goals. The team culture emphasizes mutual support, knowledge sharing, and celebrating collective success. Through 1-on-1 discussions, quarterly career planning, and project opportunities, we help individuals reach their full potential.

BASIC QUALIFICATIONS

• Bachelor's degree, professional certification or equivalent experience
• Fluent English and Italian at minimum C1 level required. Additional EU languages valuable
• active listening, relationship building, and presentation skills
• Track record of achieving consensus-based solutions through collaborative dialogue
• Ability to balance business priorities with human impacts in a diverse landscape
• Aptitude for insightful data analysis and creative solution-finding
• Commitment to respectful, thoughtful and empathetic engagement
• Initiative in continuous self-development and mentoring others
• Flexibility, navigating changing priorities through adaptability

We encourage applicants from all backgrounds. Formal criteria can take many shapes; please share how your unique experiences and strengths would contribute to an inclusive culture of partnership.

PREFERRED QUALIFICATIONS

• Ability to communicate globally enhances our mission. Languages like DE, FR, ES, Mandarin, more than welcomed.
• Experience coordinating complex initiatives and empowering teams through consensus. Technology aptitude and passion for process optimization
• Continuous learning and self-development attitude, as well as passion for mentoring others to strengthen skills.
• Insights across various categories (Electronics, Clothing and Fashion, Home and Living, Books, Consumables) could strengthen vendor relationships.
• Retail, e-commerce, consumer goods experience valued.
• Global Mindset : International exposure through travel, study abroad or global career moves fosters understanding others.