Retail Store Site Manager

ZipRecruiter; Napoli; In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading company in the education sector is looking for a Retail Store Site Manager to oversee store operations and enhance customer engagement. You will act as a crucial point of contact for inventory and sales management while ensuring a top-tier customer experience. This role is perfect for candidates with retail experience and a knack for exceptional service.

Competenze

• 1-2 years retail experience.
• Proven ability to demonstrate a passion for customer service and sales.
• Excellent verbal communication skills.

Mansioni

• Engage customers to identify needs and offer solutions.
• Drive store sales and profitability.
• Perform store opening and closing procedures.

Conoscenze

Customer Service

Interpersonal Skills

Sales

Descrizione del lavoro

Job DescriptionJob DescriptionSalary:

Position Title: Retail Store Site Manager

Reports to: Store Manager

Location: Florida South Western College (Naples) 7505 Grand Lely Drive,Naples, Florida,34113

Contract type: Full-Time, Permanent

About BibliU

BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales.

Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises.

In late 2023, we acquired Texas Book Company (now BibliU Campus) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!

Position Overview

The site manager reports directly to the store manager, working closely communicating needs in order to maintain appropriate inventory levels in textbooks, trade and general merchandise.

What you will be doing:

• Engage all customers to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Assist in driving all aspects of store level sales and profitability.
• Perform store opening and closing procedures in accordance with company policies.
• Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
• Assist with merchandising (stock, markdowns, and visuals) of product in the store, in adherence to established visual standards.
• Protect the security of cash, inventory and other company assets according to policies and procedures.
• Maintain a safe and clean work environment.

What we are looking for

Must have:

• 1-2 years retail experience with a proven ability to demonstrate a passion for extraordinary customer service and sales.
• Excellent interpersonal and verbal communication skills.
• Must be able to pass a background check.
• Ability to effectively maneuver around the sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise store.
• Ability to lift 50 pounds.

Good to have:

• Textbook experience but not required
  
  

We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.