Retail Sales Associate

Hard Rock Cafe; Venezia; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Retail Sales Associate to enhance guests' shopping experiences. In this dynamic role, you'll greet customers, manage sales transactions, and share your passion for unique merchandise. Your ability to engage and entertain guests will be key in creating memorable moments that leave a lasting impression. If you're detail-oriented and thrive in a fast-paced environment, this opportunity offers a chance to shine in a vibrant team atmosphere while upholding the company's core values. Join us in making every visit unforgettable!

Competenze

• Must be at least 19 years old with a positive attitude.
• Ability to stand for 8+ hours and lift up to 30 pounds.

Mansioni

• Greet and engage guests, ensuring a memorable shopping experience.
• Handle sales transactions and maintain cash drawer accuracy.
• Keep the store organized and adhere to safety standards.

Conoscenze

Customer Service

Sales Techniques

Product Knowledge

Cash Handling

Communication

Formazione

High School Diploma

Strumenti

Point-of-Sale System

Descrizione del lavoro

Location: Location IT-VENICE

Posted Date: 7 months ago (10/11/2024 4:07 AM)

Overview

The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, requiring a special person to create memorable experiences. As an RSA, you will serve as a tour guide, communicator, entertainer, memorabilia curator, and musician at heart.

Responsibilities

Basic functions of the Retail Sales Associate include:

• Greeting guests
• Answering questions accurately and politely
• Answering the phone
• Making proficient sales transactions using a point-of-sale system
• Handling cash and other payment methods
• Maintaining proper cash drawer balances
• Directing guests to areas/restrooms
• Demonstrating product knowledge
• Engaging guests in conversations to determine their needs and informing them of product features and benefits
• Using suggestive selling techniques (e.g., related items, higher-quality items, transitional phrases)
• Keeping the store clean and organized
• Maintaining product stock levels through retail pulls and inventories
• Displaying products according to HRC’s visual standards
• Performing opening, closing, and side duties (e.g., cleaning, polishing, sweeping, folding)
• Ensuring guest satisfaction and creating memorable experiences
• Entertaining guests to foster "Raving Fans"

Additional Details

Job requirements include:

• Must be at least 19 years old
• Ability to perform bending and reaching tasks
• Lifting up to 30 pounds
• Standing for up to 8+ hours
• Maintaining a well-groomed appearance and following uniform guidelines
• Adhering to safety and sanitation standards
• Recycling products where possible
• Remaining calm in a fast-paced environment
• Being organized, detail-oriented, and having a sense of urgency
• Maintaining a positive and friendly attitude towards guests
• Upholding HRC’s core values and mission statement

Your Cafe may cross-train Retail Sales Associates with restaurant Hosts. Please see the Host job description for more details.