Retail Operations Manager

Dolce&Gabbana; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand in Milan is seeking a Retail Operations Manager to oversee operational workflows, manage inventory processes, and ensure team coordination. The ideal candidate has over 3 years of management experience, is fluent in Italian and English, and possesses strong leadership and communication skills. This role is essential for maintaining the brand’s high standards and operational excellence.

Competenze

• 3+ years experience as a Manager.
• Home collection / Interior design product knowledge.
• Self-motivated with a positive attitude.

Mansioni

• Manage operational workflows and ensure team coordination.
• Prepare reports and monitor operational cost budgets.
• Plan and manage the entire inventory process.

Conoscenze

Fluency in Italian and English

Leadership Experience

Customer focus

Interpersonal and communication skills

Descrizione del lavoro

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available for a

Retail Operations Manager

based in Milan.

Responsibilities

• Manage operational workflows including packaging, inventory, cash handling, remote sales, and after-sales support, ensuring team coordination in compliance with company procedures;
• Ensure proper functioning of infrastructure by coordinating interventions with external suppliers;
• Prepare reports, monitor operational cost budgets, and oversee monthly orders in coordination with the supply team;
• Plan and manage the entire inventory process;
• Coordinate customization services and post-sales activities.

Qualifications & Competencies

• Fluency Italian and English. Other languages are considered a plus;
• 3+ years experience as Manager;
• Leadership Experience (direct responsibility of a team);
• Home collection / Interior design product knowledge;
• Self-motivation with positive attitude and professional selling techniques;
• Good customers focus with strong presentation, interpersonal and communication skills;
• Strong understanding of business needs and strong team player.

Location: Milan, Italy