Retail Operation Specialist

TCL; Monza; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company in consumer electronics seeks a Retail Operation Specialist for their Milan office. This role involves coordinating field teams, driving sales performance, and managing promotional activities. Ideal candidates will have proven leadership skills, strong retail expertise, and proficiency in both Italian and English.

Competenze

• Previous experience in the consumer electronics market.
• Strong retail knowledge and sales skills.
• Proficient in Italian and English.

Mansioni

• Coordinate Promoter and Retail Specialist teams at national level.
• Develop guidelines for POS materials in stores.
• Manage monthly promoter incentive schemes.

Conoscenze

Leadership

Analytical ability

Organizational and planning ability

Problem solving

Teamwork

Strumenti

Microsoft Office

Power Bi

Descrizione del lavoro

We are looking for a Retail Operation Specialist to work in our TCL office in Milan.

Your responsibilities :

• Responsible for third party Field Force team, coordinating Promoter and Retail Specialist teams operating at national level in the main stores of the most important Key Accounts.
• Work in agreement with the Retail, Marketing and Sales Teams to transfer business needs in

dedicated field activities and ensure timing of execution coordinating different vendors involved

• Keep track of activities deployment and be proactive in recovery plans activations
• Develop guidelines for placing the POS materials inside the stores
• Agency management and cost efficiency oriented
• Responsible for the sell-out performance driven by the Promoters, accordingly with Sales target agreed with Sales team
• Set, track and monitor monthly promoter incentive scheme with a tailor made approach driven by sales needs
• Responsible for identifying areas with poor sales performance other than critical issues and problems, reporting any solutions and actions directly to the Retail Manager.
• Prepare and attend regular Field Force meetings, presenting key information and results about your team.
• Coordinate branded display agency during execution, keep track of progress accordingly with yearly plan
• Actively communicate the wider business strategy to the team, managing weekly / monthly alignment call with field force

Requirements

• Previous experience in the consumer electronics market
• Good knowledge of customer guidelines
• Proven Leadership skills to manage a Field Force. Strong retail knowledge and sales skills to transfer business needs to effective field activities
• Strong analytical ability. Organizational and planning ability. Solutions oriented and excellent team-worker.
• knowledge of Microsoft Office suite especially Excel and PowerPoint. Power Bi and other analysis tools will be considered as a plus
• Problem solving and ability to work under strict deadlines on multiple tasks
• Italian and English Proficient