Restoration Project Manager

SERVPRO; Napoli; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a proactive Restoration Project Manager to lead restoration projects and teams. In this dynamic role, you will be responsible for overseeing project scopes, managing customer satisfaction, and coordinating resources to provide top-notch service. Join a dedicated team that makes a positive impact in the community, helping customers restore their homes and businesses during critical times. If you are self-motivated and have a passion for service, this opportunity is perfect for you to grow and thrive in a supportive environment.

Servizi

Service to the Community

Team Collaboration

Stability & Growth

Competenze

• 1+ years of management experience and 3+ years in the restoration industry.
• Ability to lift 50-100 pounds and work in various environments.

Mansioni

• Oversee restoration projects and manage crews to ensure operational excellence.
• Maintain communication with clients and manage project scopes and estimates.

Conoscenze

Management Experience

Customer Service

Negotiation Skills

Physical Stamina

Formazione

High School Diploma

IICRC Certification

Strumenti

Xactimate

Computer Hardware

Descrizione del lavoro

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred
• Xactimate experience 1 year
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

Apply with Indeed

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name *

Last Name *

Email *

Phone *

Yes, Text Me!

I want to get text messages for this job from SERVPRO of AMS Trading, Inc..

Are you willing to work weekend shifts? *

Do you have reliable transportation? *

Are you at least 18 years old? *

Our employment process requires an in-depth background check, are you willing to proceed with this application *

Do you have Xactimate experience? *

WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth