Restaurant Welcome Desk - Franchise

Hilton; Sesto San Giovanni; In loco; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

A renowned hotel franchise in Sesto San Giovanni is seeking a dedicated Restaurant Welcome Desk professional to greet guests and manage reservations. The ideal candidate will have experience in hospitality, excellent communication skills, and a customer service orientation. This role offers a dynamic working environment with competitive salary and growth opportunities.

Servizi

Competitive salary

Opportunities for professional growth

Continuous training and skill development support

Competenze

• Previous experience in hospitality, preferably in a hotel or restaurant setting.
• Professional demeanor and attentive attendance.
• Ability to manage telephone and online reservations.

Mansioni

• Greet guests upon arrival with a friendly and professional attitude.
• Manage telephone and online reservations, coordinate table assignments.
• Maintain a tidy reception area.

Conoscenze

Excellent interpersonal and communication skills

Customer service orientation

Fluent in English

Experience in hospitality

Familiarity with digital booking systems

Flexibility to work during weekends and holidays

Descrizione del lavoro

Restaurant Welcome Desk - Franchise

• Job Requirements
• This position will be responsible for welcoming guests to the restaurant with professionalism and courtesy, escorting them to their table, and ensuring a smooth and pleasant entry experience. They will collaborate with the food and beverage team to manage reservations, arrivals, and the restaurant's layout effectively.
• Responsibilities
• Greet guests upon arrival with a friendly and professional attitude.
• Manage telephone and online reservations, coordinate table assignments.
• Escort guests to their tables and provide initial information about the dining experience.
• Keep the reservation system and waiting lists up to date.
• Support during service in collaboration with the dining room team.
• Handle special requests or guest complaints appropriately.
• Maintain a tidy reception area.
• Assist management in preparing for events or special evenings.
• Ensure compliance with safety and hygiene regulations.
• Work Experience Requirements
• Previous experience in hospitality, preferably in a hotel or restaurant setting.
• Excellent interpersonal and communication skills.
• Professional demeanor, customer service orientation, and attentive attendance.
• Fluent in English; additional languages are a plus.
• Familiarity with digital booking systems.
• Flexible hours, including weekends and holidays.
• Benefits
• Competitive salary and opportunities for professional growth.
• Dynamic and prestigious work environment.
• Continuous training and skill development support.

Disclaimer

This job is at a hotel owned and operated by an independent franchisee. The franchisee manages all employment practices, including recruitment, salary, benefits, and data processing. Employment is with the franchisee, not Hilton. Benefits and compensation are provided solely by the franchisee.