Restaurant Supervisor | Season 2024 | Grand Hotel Timeo, a Belmond Hotel

TN Italy; Italia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Restaurant Supervisor for the upcoming season at a prestigious hotel. This role involves leading the food and beverage operations, ensuring high standards of service and guest satisfaction. The ideal candidate will have a strong background in the F&B sector, with supervisory experience and a keen understanding of cost control and hygiene standards. You will be responsible for managing daily operations, training staff, and maintaining exceptional service quality. Join a team that values heritage and craftsmanship while offering exciting opportunities for personal and professional growth.

Servizi

Seasonal contract according to Italian law

Training and development opportunities

Corporate welfare

All meals provided

Uniforms provided

Team social events

Complimentary accommodation at Belmond hotels

Discounted rates for trains and cruises

Time off: 2 days off per week

Competenze

• At least one year in a supervisory position in the F&B Department.
• Sound knowledge of food & beverage products and hygiene standards.
• Fluent in English; additional languages are desirable.

Mansioni

• Manage day-to-day operations of the assigned F&B departments.
• Ensure grooming standards are adhered to and guests are greeted professionally.
• Control and maintain beverage stock, conducting monthly inventories.

Conoscenze

Supervisory Experience

Food & Beverage Knowledge

Communication Skills

Cost Control Understanding

HACCP Knowledge

Public Relations Skills

Menu Engineering Familiarity

Formazione

Experience in F&B Department

Strumenti

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Projects

Silverware

Descrizione del lavoro

Social network you want to login/join with:

Restaurant Supervisor | Season 2024 | Grand Hotel Timeo, a Belmond Hotel, Italy

col-narrow-left

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

789f94edd885

Job Views:

1

Posted:

07.05.2025

Expiry Date:

21.06.2025

col-wide

Job Description:

The Restaurant Supervisor provides independent initiative and judgment, leadership, and direction to ensure efficient, effective, and profitable operation of the F&B Venue assigned at the Grand Hotel Timeo, supporting F&B initiatives as required. He/she manages the day-to-day operations of the assigned F&B departments, commensurate with running a successful commercial enterprise.

The Restaurant Supervisor is required to take full ownership and accountability for the assigned F&B Venue, running daily operations independently of the Grand Hotel Timeo. Ensure all routine matters are handled effectively without guidance and interact with employees within immediate business areas. Maintain and update departmental filing systems for easy access to documentation. Adhere to company procedures and rules, maintain confidentiality, and ensure high work standards. Establish high participation levels during pre- and post-opening stages to set operational standards in line with international F&B standards.

PRINCIPAL ACCOUNTABILITIES:

• Ensure grooming standards are adhered to, reflecting a professional image for guests.
• Conduct pre-service briefings for daily updates and follow up on tasks prior to guest arrival.
• Meet and greet guests professionally and efficiently.
• Maintain accurate mise en place levels.
• Promote upselling techniques to maximize venue profitability.
• Control and maintain beverage stock, conducting monthly inventories.
• Coordinate food and beverage service with managers and assistants efficiently and accurately.
• Respond proactively to guest queries, taking appropriate action in the absence of managers, with effective communication.
• Report and follow up on maintenance issues affecting service delivery.
• Maintain comprehensive knowledge of products, services, facilities, equipment, procedures, policies, standards, promotions, and activities.
• Ensure records of guest orders and transactions are maintained via Silverware.
• Communicate guest satisfaction matters appropriately for corrective action.
• Serve food and beverages according to guest needs and expectations.
• Maintain HACCP standards.

Requirements

• At least one year in a supervisory position in the F&B Department with project management ability.
• Sound knowledge of food & beverage products.
• Ability to communicate effectively with all levels of personnel and understand management functions.
• Ability to check cost control reports and understand internal organization of a catering department.
• Knowledge of hygiene standards and HACCP requirements.
• Familiarity with menu engineering.
• Experience with banquet revenue generation and yield management is advantageous.
• Good understanding of P&L analysis.
• Fluent in English; additional languages are desirable.
• Refined skills in public relations.
• Proficiency in Typing, Windows XP, Word, Excel, Outlook, and Microsoft Projects.
• Knowledge of LQA standards is a plus.

Additional benefits include:

• Seasonal contract according to Italian law "C.C.N.L. Settore Turismo - Federalberghi."
• Training and development opportunities.
• Corporate welfare.
• All meals, uniforms, and dry-cleaning provided.
• Team social events.
• Complimentary accommodation at Belmond hotels, discounted rates for trains, cruises, safaris, and food & beverage.
• Accommodation may be provided upon request.
• Time off: 2 days off per week.

ABOUT BELMOND

Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Belmond has been pioneering exceptional luxury travel since 1976, with properties across 24 countries, including Venice Simplon-Orient-Express, Cap Juluca, Splendido, and Hotel das Cataratas. Each property offers a unique story, personality, and identity, with a dedicated team.

The essence of Belmond is built on heritage, craftsmanship, and genuine service. We value history while embracing the future, community, and responsible tourism.

Belmond is an equal opportunities employer committed to diversity and inclusion.