Restaurant Supervisor, Pre-Opening - W Sardinia

TN Italy; Italia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dedicated team leader to enhance service quality and guest satisfaction. This role involves managing staff, ensuring compliance with safety policies, and fostering a collaborative work environment. You will play a pivotal part in training and motivating employees while maintaining high standards of service. If you are passionate about hospitality and have a knack for leadership, this is an exciting opportunity to make a meaningful impact in a dynamic setting.

Competenze

• 2+ years of relevant experience in a supervisory role.
• Strong communication and interpersonal skills.

Mansioni

• Ensure optimal service and meet guest needs.
• Assist management with hiring, training, and evaluating staff.
• Monitor dining rooms for safety and guest well-being.

Conoscenze

Team Management

Customer Service

Safety and Security Compliance

Problem Solving

Formazione

High School Diploma

Descrizione del lavoro

POSITION SUMMARY

Ensure staff works together as a team to provide optimal service and meet guest needs. Inspect grooming and attire of staff, and rectify deficiencies. Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and securing the premises. Inspect storage areas for organization, FIFO use, and cleanliness. Conduct scheduled inventories and requisition supplies. Monitor dining rooms for seating, service, safety, and guest well-being. Complete work orders for maintenance repairs.

Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy. Follow all safety and security policies; report accidents, injuries, and unsafe conditions; complete safety training and certifications. Maintain a professional appearance, confidentiality, and protect company assets. Welcome guests, anticipate and address their needs, assist individuals with disabilities, and thank guests sincerely. Communicate clearly and professionally. Develop positive working relationships, support team goals, and respond to employee concerns appropriately. Ensure quality standards are met and suggest improvements to increase efficiency, productivity, safety, and cost-savings.

Read and verify information visually in various formats. Inspect tools, equipment, or machines for defects. Stand, sit, or walk for extended periods. Lift, carry, push, pull objects up to 50 pounds. Use fine motor skills and hand-eye coordination to manipulate objects. Navigate narrow or elevated spaces, stairs, or ramps. Reach overhead and below the knees, including bending, twisting, and stooping. Perform other duties as requested by supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or equivalent.

Related Work Experience: Minimum 2 years of relevant experience.

Supervisory Experience: At least 1 year.

License or Certification: None required.

Marriott International values diversity and is an equal opportunity employer. We foster an inclusive environment that celebrates the backgrounds and talents of our associates. We do not discriminate based on disability, veteran status, or other protected categories by law.