Restaurant Operations Manager

Hard Rock International (USA), Inc.; Firenze; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading global restaurant brand seeks a Restaurant Operations Manager in Florence. The role involves managing operations, driving team performance, and ensuring customer satisfaction in a dynamic high-volume environment. Ideal candidates will have relevant managerial experience and strong communication skills.

Competenze

• Relevant experience in an Operations Managerial role in high volume casual restaurants.
• Fluency in English required, multiple languages a plus.

Mansioni

• Manage large teams and multi-dimensional operations in a restaurant.
• Implement solutions to enhance customer service and operational efficiency.

Conoscenze

Problem Solving

Communication

Business Acumen

Customer Service

Descrizione del lavoro

Overview : Hard Rock International, spirited & authentic, a global brand that continues to expand around the world. Since 1971, passionate and talented business leaders have paved the way for the next generation of Hard Rock Cafe leaders to deliver authentic experiences that rock! Hard Rock Cafe is seeking a talented Restaurant Operations Manager reporting to the General Manager. The Operations Manager position is similar to that of a floor manager. Our operators are true entrepreneurs who manage large teams and multi-dimensional operations that encompass fresh, made from scratch ingredients, iconic bars, live music, phenomenal events, and rocking retail operations.

• Responsibilities
• This is not just another “job opportunity”. So, the question is, “do you have what it takes to join the band?” Got What It Takes To Be In The Band? - Relevant experience in an Operations Managerial role with high volume exposure in a casual - themed, full - service restaurant - Ability to learn and bring "out of the box" ideas to their team - Genuine enthusiasm and aptitude for serving people - Excellent verbal and written communication skills - High level of business acumen and common sense - Demonstrates strong problem solving skills through ability to diagnose and implement solutions - Must possess strong communication and listening skills, excellent speaking, reading and writing. - Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. - Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. - Multiple language abilities a plus, fluency in English required. - Must have a valid EU work permit to work in this location. Qualifications :
• Please submit your CV / Resume in English.
• IndeedEU