RESTAURANT MANAGER

Hesperia group; Roma; In loco; EUR 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Worldwide experience

Career development

Training programmes

Wellbeing initiatives

Team member recognition

Sustainability programme

Staff discounts

Descrizione del lavoro

Minor Hotels Europe & Americas is seeking a Restaurant Manager (Maitre) in Rome to lead the F&B outlet, ensuring outstanding guest service and profitability across restaurant, lounge and room service.

You will organize the team, supervise service, and uphold brand standards while planning menus and upselling opportunities. Fluency in the local language and English knowledge are valued; you will participate in budgeting and staff development.

Competenze

• F&B supervisory experience in hotel chains or related industries.
• Vocational training in hospitality/F&B.
• Fluency in local language; knowledge of English is valuable.
• Proficient with MS Office, TMS and POS systems.
• Strong organizational and leadership skills.
• High level of commercial awareness and sales capabilities.
• Interpersonal and communication skills.
• Ability to recognize and resolve problems efficiently.

Mansioni

• Manage day-to-day operations of the F&B outlet (restaurant, lounge, room service).
• Organize, coordinate and assign activities, shifts of restaurant staff.
• Supervise service for all F&B team members under responsibilities.
• Ensure all team members know products and services available.
• Communicate with hotel commercial department and execute plans.
• Participate in menu planning with quality criteria.
• Supervise event setup and room layouts per commercial input.
• Maintain direct contact with guests to meet expectations.
• Demonstrate knowledge of frequent guests and preferences.
• Handle guest feedback and develop action plans.
• Develop procedures for F&B quality management.
• Identify opportunities to upsell and increase F&B income.
• Control costs and assist in annual budget preparation.
• Recruit, interview and train team members.
• Provide supervision, feedback and recognition to staff.
• Ensure health, safety, sanitation and alcohol awareness standards.

Conoscenze

F&B supervisory experience

Languages: local + English beneficial

Leadership & communication

Sales & commercial awareness

Formazione

Vocational training in hospitality/F&B

Strumenti

Microsoft Office

TMS

POS system

Descrizione del lavoro

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RESTAURANT MANAGER

Date: Sep 7, 2026

Location: Rome, IT Italy

Department: Food and Beverage

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You will have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

What will be your mission?

As Maitre, you will be responsible for managing and organizing the activities and services of a hotel F&B outlet (restaurant, lounge, room service, etc.) in the hotel's continuing effort of delivering outstanding guest service and financial profitability.

What will you do?

• Manage day-to-day operations, ensuring processes and procedures related to product set ups, quality and service and meeting brand standards.
• Organize, coordinate and assign the activities, tasks and shifts of the restaurant staff.
• Supervise service of all F&B team members for all areas under his/her responsibilities.
• Ensure that team members know and offer the different products and services available at the hotel’s restaurant.
• Make sure that all information communicated by hotel in-house commercial department is received and properly executed by the F&B team.
• Together with the relevant responsible, work in the menu planning according to the company's quality criteria.
• Supervise the assembly of the hotel rooms in the organization of events, organizing the layout of the rooms based on the information transmitted by the commercial department.
• Maintain a direct and frequent contact with guests to ensure that their expectations are meet.
• Demonstrate an excellent knowledge of frequent guests paying attention to their preferences.
• Handle and monitor comments, suggestions and complaints from guests, creating and executing action plans.
• Develop and implement procedures for managing quality of F&B areas.
• Identify opportunities to increase the F&B Department income by Upselling.
• Control the expenses within all areas under his/her responsibilities and participate in the preparation of the annual departmental budget.
• Recruit, interview and train team members.
• Provide supervision, feedback and recognition to the team members on their performance and development.
• Ensure compliance with health, safety, sanitation and alcohol awareness standard.

What are we looking for?

• At least 2-3 years’ of F&B supervisory experience developing similar functions in other hotel chains or related industries.
• Vocational training on hospitality/F&B.
• Fluency in local language is a must and knowledge of English is highly valuable.
• Working knowledge of various computer software programs (Microsoft Office,TMS, etc) and POS system.
• Results driven and focus on detail.
• Outstanding organizational and leadership skills.
• High level of commercial awareness and sales capabilities.
• Interpersonal and communication skills.
• Ability to recognize and resolve problems efficiently.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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