Restaurant Manager

JR Italy; Pordenone; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Gigi Rigolatto è alla ricerca di un Restaurant Manager per garantire un'esperienza eccezionale in un ristorante di lusso. La posizione richiede capacità di leadership forti, una profonda conoscenza della cultura culinaria italiana e abilità nelle operazioni di servizio. Il candidato ideale avrà un'eccellente presenza al tavolo e doti comunicative per gestire al meglio le relazioni con i clienti e il team.

Competenze

• Esperienza comprovata come Restaurant Manager o Floor Manager.
• Ottima conoscenza della cultura culinaria italiana.
• Fluente in italiano e inglese.

Mansioni

• Supervisare le operazioni front-of-house e garantire un'esperienza eccezionale per gli ospiti.
• Gestire le rotazioni del team e coordinare con la cucina.
• Monitorare le performance delle vendite e le relazioni con i clienti.

Conoscenze

Leadership

Gestione del team

Comunicazione

Risoluzione dei conflitti

Strumenti

Sistemi POS

Sistemi di prenotazione

Descrizione del lavoro

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Gigi Rigolatto is more than just a restaurant – it is a lifestyle destination blending exceptional Italian cuisine, curated music, refined design, and warm hospitality. With a chic, playful spirit and a nod to Italian elegance, Gigi Rigolatto Roma offers guests a unique and elevated experience.As Restaurant Manager, you will be at the heart of the dining experience, ensuring smooth daily operations while maintaining the highest levels of guest satisfaction and team engagement.
The Restaurant Manager is responsible for overseeing the front-of-house operations and ensuring an exceptional guest experience. Working closely with the General Manager and Assistant General Manager, you will lead service delivery, supervise the team, and ensure the restaurant reflects the brand's quality, energy, and charm at every moment.
Key ResponsibilitiesGuest Experience & Brand StandardsEnsure a warm, elegant, and engaging guest experience throughout all service periods.Actively engage with guests, anticipate needs, and manage VIP and regular guest relations.Maintain consistency in service standards, table settings, ambiance, and presentation.Resolve guest concerns or complaints promptly and professionally.Service OperationsLead daily briefings and manage floor plans, section allocations, and team rotations.Supervise opening and closing duties, service flow, and cleanliness.Ensure proper coordination with the kitchen, bar, and host teams.Maintain stock of service items, uniforms, and FOH supplies.Team ManagementCoach, motivate, and support waitstaff, hosts, and runners on the floor.Assist in recruitment, training, and development of new team members.Foster a culture of hospitality, teamwork, and accountability.Monitor grooming, punctuality, and team performance on a daily basis.Administrative & Financial SupportOversee reservations, guest seating strategy, and special requests.Monitor daily revenue, voids, discounts, and upselling performance.Manage shift reports, tip distribution, and service charge tracking.Assist in compiling feedback, inventory records, and service logs.Event & Promotion SupportSupport setup and execution of in-house events and seasonal activations.Coordinate with marketing and central teams to ensure FOH alignment with brand initiatives.Oversee floor logistics during high-profile evenings or special events.RequirementsProven experience as a Restaurant Manager or Floor Manager in a premium/lifestyle restaurant.Deep understanding of hospitality service, Italian culinary culture, and guest care.Strong floor presence, leadership, and team coordination skills.Excellent communication and conflict-resolution abilities.Fluent in Italian and English.Proficient with POS and reservations systems (e.g., SevenRooms, Resy, or similar).