Restaurant Manager

Experience Senior Living; Napoli; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in senior living seeks a Restaurant Manager to provide exceptional dining experiences. This role involves managing dining service operations, leading a team, and ensuring customer satisfaction within a fine dining atmosphere. Candidates should have management experience and a strong commitment to customer service, with a commitment to creating a welcoming environment for residents.

Servizi

Full benefits package including medical, dental, vision

401k with employer matching

Paid holidays and up to 20 days PTO in the first three years

Competenze

• 3-5 years dining room or restaurant wait staff experience.
• Previous management or team leadership experience necessary.
• Working knowledge of basic kitchen operations and food safety standards.

Mansioni

• Provide high level of customer service and promote a fine dining atmosphere.
• Interviews, trains, and develops dining staff.
• Coordinates scheduling for front of the house team members.

Conoscenze

Customer Service

Team Leadership

Time Management

Budget Management

Problem Solving

Formazione

High School Diploma or GED

Strumenti

Microsoft Office

eMenu Choice software

Descrizione del lavoro

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Restaurant Manager to join our amazing team!

Responsibilities:

• Provide a high level of customer service and promote a fine dining atmosphere.
• Interviews, coaches, trains, develops, and helps hire new dining room team members ensuring ESL dining standards are met.
• Provides valuable input in all evaluations and disciplinary actions for dining team members.
• Coordinates scheduling for all front of the house team members.
• Collaborates with Executive Chef on using systems, software and computer programs to ensure compliance in operations.
• Assists with purchasing food in Executive Chef’s absence.
• Manages POS functions through eMenu Choice software.
• Coordinate and lead all special events, and sales & marketing events and appropriately staff for these events.
• Establishes a connection to new residents ensuring satisfaction with meal service
• and transitioning into the community.
• Assists in the coordination of guest visits, special parties and family events for residents with the Executive Chef.
• Creates a strong sense of teamwork and cooperation among all team members.
• Assists with Pre-Meal stand up for all dining and kitchen team members.
• May perform other duties as assigned.
• Connect and help residents transition from home to community through thoughtful engagement at every level of interaction.
• Positive leader with the ability to lead and coach team members.
• Ability to build positive and strong relationships with team members and residents.
• Focused and dedicated to provide excellent customer service.
• Able to handle multiple jobs and priorities.
• Able to delegate and hold team members accountable in an efficient and respectful manner.

• High School Diploma or general education degree (GED).
• Three (3) to Five (5) years dining room or restaurant wait staff experience.
• Working knowledge of basic kitchen operations and food safety standards.
• Previous management or team leadership experience necessary.
• Strong organization and time management skills.
• Able to manage budgets including food, supplies, and labor.
• Able to solve problems of dissatisfied customers and/or team members.
• Previous experience in banquets or special event planning.
• Basic computer skills using programs such as Microsoft Office.
• Ability to work varied schedules to include weekends, evenings, and holidays.

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.